Courtyard Grand Rapids Downtown

Comentarios destacados

• ColombianTravelling

  14 noviembre 2018
  Excelente ubicación

  He estado en la cuidad varias veces, este hotel es bastante bueno y está bien ubicado, tiene lavandería con monedas y un café bastante bueno en el primer nivel. Esta conectado con los demás hoteles del centro por medio de un túnel, se puede ir JW o al Anway y al Centro de convenciones sin sentir el calor o el frio.

  

• James M C

  21 noviembre 2019
  Book Your Event Block Here

  Other than the prospect of uniting with your one, true love very little of the wedding planning process elicits joy. Anyone who has planned one can attest to this. But that is not the case with the Courtyard by Marriott, specifically the hotel's representatives Erika Goins and Lauren Wamsley. My fiance and I booked our hotel block with Ms. Wamsley and Ms. Goins and they were by far the easiest and most responsive vendor representatives we dealt with during the planning process. They were forthright, prompt, pleasant, and knowledgeable. If you want to cut out some of the stress of wedding planning, deal with Ms. Wamsley, Ms. Goins, and AHC Hospitality. Kudos for excellent customer service.

  

• Jjeep06

  01 febrero 2020
  Korn concert

  So I used valet parking. My Jeep wont start when we went to leave ?? They jumped to it. Reimburse my money for the valet, gave us 2 free food vouchers to their restaurant. After trying to jump start it for well over an hour. They were about to go buy me a new battery !!! So They brought in a wrecker. Luck its a stick, so we clutch started it !! And they paid for the wrecker. Absolutely supported my situation !!! The greatest customer service ever !!!!! Went way above to make sure I could get me and my Jeep home !!!

  

• 150hotelnightsayear

  21 febrero 2020
  Cannot recommend

  From the moment I arrived, this property was a disappointment. Checkin was slow, inaccurate, and keys didnt work. Being the highest tier Marriott BonVoy member means zero (picture of my view attached). Overall strange experience and I can not recommend staying here. PROs - good location - great staff in Bistro CONs - coffee maker in bathroom ... no thanks - cannot turn shower on without getting soaked in cold water. Horrible design. - BonVoy status means zero

  

• KrystinaA_12

  23 febrero 2020
  Best Hotel in GR

  Weve stayed here a few times and to us its perfect. We always arrive early in the morning from the UK and our room is always ready . All the staff are wonderful and Sara Jorgensen is very helpful and nothing is too much trouble . The Hotel and our room is always very clean . The restaurant/bar is excellent and being GF wasnt a problem at all . Sue and all the staff are very friendly and helpfull. Looking forward to our next stay at the wonderful Downtown Grand Rapids .