Courtyard Glenwood Springs

Comentarios destacados

• DrHappy0

  16 julio 2020
  Clean and quiet

  Away from the busy downtown area in a quieter area. Still close to shops and restaurants and easy access to the interstate. Good base for day trips for hiking and other outdoor activities. Clean hotel with the basics.

  

• SnKTexas

  21 julio 2020
  Much work to be done in the rooms

  Despite a renovation 18 months ago, the following were inadequacies in room 219: roll down window shade offers zero black-out capability so don't plan on sleeping past 6am; AC thermostat inoperable and manual controls would not allow continuous fan (clerk did offer to move when we called but had already sanitized everything); no nightstand clock, memo pad or DND sign (not sure if the state forbids); two bath towels instead of three; gap around entry door large so voices in the corridor very audible. Bollard lights on west/front side of the building not on so walk to parking lot dark No answer at zero when trying to call the desk again on Monday night at about 7:30p

  

• 960nancya

  01 agosto 2020
  Disappointing

  We stayed one night in late July. I picked a Marriott property due to what I believed were exacting cleaning protocols as stated on their website. I had to ask for extra towels as there were only two in the three-person room. We were in for a gross surprise. We had booked a king room with a pullout sofa. I had to retrieve the bedding for the sofa bed from the front desk. We didnt make the bed up until later, and discovered large wine stains (?) on the mattress cover as well as the mattress! I went to the front desk, handed the clerk the nasty mattress cover, and explained that the mattress was stained and unclean as well. I asked for another room, or at least another mattress for the sofa bed, and the desk clerk stated that they were sold out and had no replacement for the soiled mattress. I asked if the sister property next door had any rooms, and was told that they were sold out as well. As it was so late, we opted to just stay, but never again. Marriott just lost a rewards member. There was no breakfast of any sort either, not even grab n go. I do not recommend this property at all.

  

• PAJAY

  15 noviembre 2020
  Nice, But Issues

  I stayed here with my daughter for 1 night. Outside appearance was good, as well as the lobby. However, we noticed signs posted all over that there was an additional fee for parking and were told that when we checked in (no mention of it at time of booking). Room was nice, but walls extremely thin as we could hear people walking down the halls and the person in the room above us. The shower was warm, never got hot. The shower door wasn't installed correctly as water sprayed onto the bathroom floor. There was no body wash in the refillable container in the shower. As a Marriott Gold Elite member, I obviously prefer Marriott, but we were very disappointed with this one.

  

• 177yanar

  12 febrero 2021
  Horrible service /hidden fees.

  First I want to say, I always stay here and every time it was amazing. Except this time. We got here at 9 pm due to circumstances on the road and we asked if our room can be prorated or we can get an upgrade. The Chinese girl said no to both. Then we asked for room service. She said no. Bar was also closed. So no one can even make you a drink to take to your room. Only thing thats opened is the gym. Then at 11:30-12 AM there was yelling outside in the parking lot. No one did anything about it. At night, there was a constant bang outside our door. They sent no one to fix it. Ive had such a bad experience. We always tell people about this place and how it was good. Now its the worst. Never staying here again. Also theres a hidden fee of 12$ for parking. No one tells you on the phone or when you book. Every night you pay for Parking