Courtyard Foothill Ranch Irvine East/Lake Forest

Comentarios destacados

• whatsthestatus

  12 noviembre 2019
  Great Assistance

  I have nerve damage to both feet which makes it very hard to get around. I checked in on Nov. 4th, 2019 after a very long day of flights. Kayln welcomed me and was so very nice and helpful getting me a room on the 1st floor. Then, I was limping to an ice machine with Frank Vasquez saw me. He offered to go get the ice for me. On Tue, I called the front desk to ask where the nearest ice machine is. Kayln answered and said that Frank probably would help me. A few minutes later, Frank brought me ice again. The service here is OUTSTANDING everytime I visit. Also, Alex is the best bartender I've encountered in my travels.

  

• Taragon97

  06 diciembre 2019
  Nice, clean hotel

  We stayed here as part of a stay and play tournament. Staff was knowledgeable and polite. Rooms were clean and spacious. My only complaint - the only mirror in the room was in the bathroom. When you have multiple people in the same room that makes it tricky. I would have loved a second sink and mirror outside of the bathroom.

  

• briandenike

  31 julio 2020
  Nice Place to Get Away In So Cal!

  We've stayed here on several occasions and have nothing but good things to say. Staff is always prompt and friendly. Rooms are clean and comfortable. Lobby area is impressive, more so when we can once again can enjoy the bar area, darn Corona-Virus has that shut down for now. Pool is big and perfectly heated and the jacuzzi was perfect. We will be back!

  

• lst1975

  13 septiembre 2020
  Filthy room

  Upon checking in, I found out that the sink was not cleaned thoroughly. There were splash of food particles. The shower curtain has black stains, and the curtain in the room also has yellow stains. The alarm clock by the bed is dusty. The room is also not soundproof. The front desk is not available 24 hour to resolve problem. In my opinion, this hotel does not even meet the cleanliness criteria and I wonder if the hotel followed CDC guidelines.

  

• ceaving

  05 marzo 2021
  CASI VACIO, ESTANCIA PLACENTERA

  Estuve en el mes de Seotiembre del 2020 usando las instalaciones de este hotel por una semana y me resulto muy agradable la estancia. En ese momento el hotel estaba casi vacio por la pandemia, a pesar de que la curva de contagio habia bajado significativamente por esa epoca. Muy triste no ver al botones que te ayuda con tu equipaje pero esa es la nueva modalidad que te debes acostumbrar. Obviamente algunas areas del hotel estaban cerradas, especialmente la cafeteria. Sim embargo, la habitacion muy limpia, con buen espacio, todos los articulos necesarios para la higiene con mucha limñpieza y una gran playa de parqueos del hotel de forma gratuita.