Courtyard Dallas Mesquite

Comentarios destacados

• VisitMesquiteTX

  03 marzo 2020
  Blown away by the service and amenities

  Lavita and Angie provide outstanding customer service at this Courtyard. Compared to others throughout the US, this hotel provides a very clean and elegant facility. Conveniently located right off I-30, its only 10 minutes from Dallas. A great hotel, not only for business but for leisure.

  

• Shahira_03

  13 abril 2020
  Didnt want to leave!

  The bed was so comfy! The pillows were perfect and so comfortable, it was a little piece of heaven. The blackout curtains were amazing! I loved the food from the restaurant downstairs. I liked the little travel size items as well as the shampoo and body wash in the shower. I only wish there was tea so I could make hot tea. The view wasnt the greatest of the highway, but I loved my room. I wish I couldve watched some channels on tv but couldnt figure it out.

  

• K6522CCadamb

  31 mayo 2020
  Great location

  Loved where this hotel is located. Right next to I30 and 635. Right in the heart of Mesquite. Staff was very friendly and helpful. Due to covid the resources were limited such as pool use and the Bistro wasn't open but that didn't effect our stay. I would return to this hotel.

  

• VisitMesquiteTX

  26 octubre 2020
  Blown away by the service and amenities

  Lavita and Angie provide outstanding customer service at this Courtyard. Compared to others throughout the US, this hotel provides a very clean and elegant facility. Conveniently located right off I-30, its only 10 minutes from Dallas. A great hotel, not only for business but for leisure.

  

• DickW_11

  11 diciembre 2020
  Challenging location and problems with our room

  I've stayed in many Courtyard properties, and they have always been a cut above. Unfortunately, this location didn't rise to that level. First, the location is difficult to get into as it is directly on the freeway frontage road, also called the freeway entrance ramp. The main entrance is directly off the frontage road, which is not only heavily traveled, but at higher than normal road speeds. The entrance was just before a curve and was a blank driveway without any Courtyard Entrance signage. I passed this entrance the first time around, only to end up on a freeway. Eventually, I found another way into the property using a rear entrance from an adjacent street. After an extremely long and challenging travel day, we arrived at the hotel much later than anticipated and were glad to be assigned a room. The rooms in this property have been remodeled, with the set up slightly strange in that the bed is at 90 degrees to most everything else in the room, including the television. The room design also did not make it easy to find a location to place a second suitcase once the luggage stand was in use. Once in the room we noted that it seemed quite cool, so we turned on the heat. Nothing happened. As it was late and we were very tired, we simply went to bed. In the morning, it was noted that the room was not as clean as one would expect. There was no bathmat in the bathroom, a challenge that was resolved using a spare bath towel. The shower curtain liner was also missing. It was then noted that there were odd "spots" on the bathroom floor, fairly disgusting. We then found long dark hair in both the bathroom and near the sink. In all, this area of the room had not been cleaned well at all. Now we come to the temperature in the room. My wife travelled with me on this trip, staying in the room while I was on business. Returning mid afternoon she was all bundled up as the room was still very cool. The heat was not working. Commenting to the front office staff, they immediately reassigned us to another room for the balance of our stay, but we needed to move all of our stuff on our own. We moved into the new room, which was also quite cool. The heat was turned on and the fan immediately started running, blowing cold air around. No heat came out of that system. Contacting the front office, they had a technician come up and he confirmed that this heating system was not working as well. Strike Two! Letting the front desk know of this situation, they immediately responded with a third room assignment, but only after the person in charge at that time went into the potentially assigned room to test the heating system. This one worked well and the room was clean. To the credit of the management staff, they did compensate us for the first night, with extensive apologies. In all, when I return to the Dallas area for further business, I will be looking at another location to stay.