Courtyard Cleveland Beachwood

Comentarios destacados

• AnaMM

  19 agosto 2014
  Personal amable

  Es un buen hotel para estadias largas, tiene un mall bastante cerca a 10 minutos en carro y otro como a media hora, varios sitios para comer cercanos, lo que mas me gusto fue el personal, fueron muy amables, el desayuno era bastante variado, en mi caso la habitación tenia horno microhondas , nevera y maquina de cafe.

  

• rabbiross

  05 agosto 2020
  Excellent stay!

  Unable to stay at friends due to Covid, our family of 7 stayed here for a one night stopover in the Cleveland suburbs. We had adjoining rooms - one with two queen beds and one with a king plus a couch that pulled out. We added a cot (the rooms were very spacious), and everyone had a good sleeping arrangement. There was ample desk space and the showers were solid. The lobby is large, with individual booths for eating (with their own TV screens), although they do not serve free breakfast. The staff was extremely, extremely friendly and helpful. Their Covid-related measures were very much appreciated, including allowing rooms to remain empty for a day or two between customers. The hotel is located right off the highway, but not on the highway, and their is a lovely outdoor mall a minute drive down the hill. Our family rated the hotel an average of 9.5/10, which is about as good as we can get. Would definitely stay here again.

  

• Willowick123

  17 septiembre 2020
  Not taking sufficient precautions against virus

  Entered the property through doors with signs saying you must have a mask on to enter. We were then checked in by a clerk who was wearing his mask under his chin. We saw this employee throughout our 2-night stay there checking in other guests, walking through the lobby, and he was never wearing his mask. Hotel also will not clean your room unless you are staying there for over a week; if this information was posted at the hotel or on their website, we didnt see it. Other hotels we have stayed at recently have given guests the option of having their room cleaned. I assume they say they are doing this to protect their workers and not to cut housekeepers hours to save money, but I wonder if they are waiting 3 days after guests check out to send in housekeeping to clean the rooms. In non-virus times I would recommend this hotel for its location and large rooms. It is walkable to the very nice Pinecrest shopping/restaurant area.

  

• STLJudy

  25 noviembre 2020
  Hotel Continues Not To Follow COVID Precautions

  Had the same experience as previous reviewers. Sign on front door says one must wear a mask. Front desk staff: one wearing his mask around his neck and the other wearing mask under her nose. I called the manager and she did not express concern other than yes we have to remind him to put on his mask after he drinks his coffee. Hes elderly.... When we returned to the lobby 30 minutes later, he still wasnt wearing his mask. Hotel is aged, too and in need of total updating. Nothing special here...Id rather go somewhere where COVID precautions are taken seriously.

  

• joeray333

  19 febrero 2021
  Great Room

  From the moment I checked in- I received great service. The front desk person was friendly & informative. My room was ready early and had no problem checking in. I had a king room and it was very spacious & clean. The room had a nice refrigerator and service area. It also had a very comfortable couch in the sitting area. The bed was also comfy. I used the gym space. Nice equipment and clean area. I had a small problem at night (kids running up & down the hallway knocking on doors). I called the front desk & they sent someone immediately. As a matter of fact- once the issue was handled- the front desk clerk called me to let me know it was handled & asked if there was anything else they could do! Great customer service, clean & comfy room.