Courtyard by Marriott Norfolk Downtown

Comentarios destacados

• malinardi

  25 septiembre 2015
  Muy recomendable

  Es un hermoso hotel ubicado en pleno downtown de Norfolk. A unas cuadras de la calle Grandby donde se encuentran los night clubs y a 4 del museo Nauticus...muy recomendable su visita. Su infraestructura es de primera calidad. Tiene un pequeño restaurante que brinda ricos desayunos.

  

• dezhanees

  18 noviembre 2020
  THEY HAVE BED BUGS DO NOT STAY HERE

  I woke up to a bunch of bug bites on my legs and when to went to the bathroom and came back I saw a bed bug walking as the bed. When I called the front desk they moved me to another room. Also, when I was checking out I asked if I would be compensated some of my money due the experience the lady said they will have to do a full investigation. Its been a month and no investigation. Never staying here again. And no one should stay here!

  

• alanbJ1953RB

  22 noviembre 2020
  Disappointed Management

  I didnt want to type this but they left me no choice. Kids unattended, no parents, running halls past midnite, playing music in hall,yelling,slamming doors. Management blew it off 3x when called, only said sorry. NOT good enough. Got only 4 hrs sleep. EXHAUSTED ME & PISSED ME OFF!

  

• C8027ZHjeffreym

  28 noviembre 2020
  A great staff makes a great hotel

  This hotel is in a great location. It is in the middle of everything down town. it's a short walk to the waterfront attractions and the entertainment district on Gramby street. My room was clean and comfortable. I had a small problem which the front desk staff took care of immediately. The Desk clerk i worked with is Cherry. She had such a great attitude and pleasant friendly demeanor. I prefer to spend my money at a business that shows that they appreciate their customers and the staff at this property made it a pleasure to stay here.

  

• songbirdie03

  16 enero 2021
  Fantastic stay

  Funny how one is usually inspired to write reviews only on extreme experiences- horrible or fantastic. And this one falls in the latter category. We stayed only 1 night but I must say- I literally have NO complaints about the entire experience. We were warmly received by a super friendly front desk staff- so helpful and receptive. The room was a double Queen with sofa bed- spacious, awesome shower, Paul Mitchell shampoo/conditioner and soap (!), good temperature control, comfortable beds. We were missing sheets for the pullout couch- but had them within 5 minutes of calling for them. Same with a hairdryer, which I assume was missing because of Covid concerns but they readily brought me. I requested a late checkout last minute because my daughter had an audition for an art program at 2 (checkout is at 12) and they let us have that at no extra charge. The room rate was excellent, the lobby is pretty and comfortable, the staff were ALL amazing. I would stay here again in a second. Thank you for making everything perfect for us!! Keep up the amazing work!