Courtyard by Marriott - Houma

Comentarios destacados

• arh0070

  04 diciembre 2019
  Past its best

  Decent hotel ,very large .Rooms standard for a hotel of this type .I had a view of an a/c unit and roof even though the hotel was pretty much empty .Towels had seen better days and drain in washbasin was broken .Ate at the bistro ,had a chicken-less chicken pot pie for dinner .Didnt have iced tea .Breakfast is not included and was ok .Will try and find somewhere else in Houma next time .The hotel was in a nice area so felt safe to leave the car

  

• ElSol73

  10 enero 2020
  Hidden gem away from NOLA

  So, yes it is 30-40 miles from NOLA but if you want to experience the cajun lifestyle and stay in a quality hotel this is it. The hotel is tucked away in a quiet area. Large with 2 pools, gym, on-site restaurant and bar. The room we stayed in was average clean, there were some stains on the wall from someone having fun with wine ... the common areas were super clean. The guest service prompt and the culinary staff was pleasant.

  

• Mark F

  17 enero 2020
  INCREDIBLE STAFF AND PROPERTY!

  This is one of the hardest reviews Ive had to write, because I dont know how to express how exceptional the staff is at the Courtyard Inn by Marriott in Houma, Louisiana! The staff alone deserves more than five stars. It started with the fast and courteous check-in by Kristina and Brad. I have never been in the area before and these fine young representatives gave me great recommendations for restaurants and activities in the area. They are courteous, friendly, sincere and extremely professional. I stayed five nights and had to bother them several times yet they never made me feel like I was bothering them. Their help, advice and interest in what I had done that day was genuine and very much appreciated. I had two small issues and had to see the Front Desk Manager, Ms. Katie Fucci. It was immediately evident to me why the front desk personnel, mentioned above, along with tremendously wonderful Jordan and the third shift gentleman Mark (who was very helpful one evening), obviously emulate Katie and her professional demeanor, kindness, friendliness and generosity! One other person I want to mention, and I pray that Im not forgetting anyone else, because everyone I had an interaction with was superb, is Kim. She is in housekeeping and is one of the most outgoing, friendly and kind people Ive met. She was tremendously helpful and would not even except a small gratuity I try to give her. I sure hope that this review reaches the top rank s of not only the management (and Owners) at the hotel, but upwards in the Marriott chain. I will be bold enough to even say, maybe Marriott corporate should consider that this location be used for training for some of the other properties if theyre having issues-because the way I feel about these people and this property, makes me almost feel obligated to stay more often at Marriott properties. One final thank you again to Christina, Brad, Jordan, Mark, Kim and Katie for making me feel so comfortable. My best to all of you for a happy new year! With appreciation and respect, Mark (Room 141 thru 1/18/2020)

  

• DCM2020

  20 enero 2020
  Fantastic hidden gem

  The hotel was great, it was in a fantastic location. The service was above what I would have expected. The pool was great, had a nice balcony suite and always the breakfast was good. It was nice coming in after site seeing to relax at the bar.

  

• jennydV9655VQ

  02 marzo 2020
  Terrible night and terrible service!!

  My husband and I stayed here for a night for Valentines Day. It started off good except there was no internet, but then another guest pulled the fire alarm right as we were going to sleep. This happened several more times throughout the night! We kept calling the front desk to make sure there wasnt a fire, but no, it was just the same drunk guest being allowed to pull the fire alarm over and over! In the morning not a single apology or offer of restitution was offered. It wasnt even acknowledged until I said I wanted a refund, then they apologized and said they couldnt do that. Long story short, Ive emailed and called everyone I could (including corporate), and only got excuses about why it wasnt their fault. They finally gave me $30, but thats not enough to make the experience less miserable. The internet sucked, channels on the tv was unsatisfactory (Hampton Inn has far better!) and not even free coffee in the morning. We will stick with Hampton Inn!!