Courtyard by Marriott Gulf Shores Craft Farms

Comentarios destacados

• PharrDa

  23 junio 2020
  Vacation

  The hotel is conveniently located on I59 between the canal bridge and Foley. The hotel was clean and in good condition. The staff were polite and helpful. Traffic was an issue in the afternoons. Overall, I considered it a good place to stay.

  

• mlluvs2travel

  24 junio 2020
  Great place to stay

  5 stars all the way! From check-in all the way to check out, our stay here was great!! Service- We arrived after 3pm and were informed the king room we booked was unavailable due to late checkouts and trashed rooms. I was fine with waiting, I worked for a hotel company before so I completely understand unforeseen issues like that, but the front desk clerk said she would could get us in a double queen room. I was fine with the room change since I only booked the king because that was what was available online when I booked. At check-in we were informed that due to COVID day to day housekeeping was unavailable but if we needed towels or anything to come to the front desk. I was ok with this because I never allow housekeeping in my room during my stays. I always just ask for new things when I need them. Overall service here was wonderful! Location- The hotel is located right off the road and is right next to a Publix and Target! I felt that it was in a very safe location... this is important to me. It is also about 3 miles from the beach and about 3 miles from the outlet mall! Amenities- With COVID still lingering around, we were fortunate that the pool and gym were open! They did ask that no more than 10 people in each area at a time in order to social distance. The gym could not hold 10 people so that was not an issue. At some points there was more than 10 people in the pool area but it was so spacious outside that families were still able to social distance. Room- The rooms were modern and up to date! The beds were quite comfy. We had a double queen room on the second floor. Our room was quite spacious and had ample storage space to put clothes and bags in order to keep them off the floor and out of the way! The rooms also have great sunblocking curtains which come in handy for midday naps lol. We will definitely be staying here again!!

  

• AppleTech

  25 julio 2020
  Does not feel like a Courtyard Marriott

  This hotel feels more like a motel than a hotel. It definitely does not feel like a Marriott property. We had several issues with our room(s): too loud - upstairs neighbors sounded like they were running an Amazon distribution center out of their room and the ice machine thuds were constant. Also had faulty fridge in first room (did not work at all) and in the second room it didnt cool enough and we ended up having to throw out food. Cleanliness was not up to par - our rooms seemed to be haphazardly cleaned and there was a dead bug (small roach) in an area that was NOT hidden and should have been picked up easily during normal cleaning. Furnishings are worn and carpets are heavily stained. The property really needs a full refit to be considered on par with other Marriott properties. Front desk staff was generally friendly and helpful, however we had to see them often as the room was not originally properly stocked. Pool area was well kept and nice and large. Kids enjoyed that. Property location was convenient and the beds were comfortable, however we definitely will try some other properties next time we are in the area.

  

• Joyzinha

  18 noviembre 2020
  For the price is a great hotel

  I would have given 5 stars if it werent for the grubby baseboards around the bathroom area and the musty smell. The room smelled like there had been water damage. The best part was comfortable pillows and a large TV with lots of movies to choose from. Front desk friendly.

  

• BeauBo1961

  15 diciembre 2020
  Delivering 5-Star Service with Heart

  The staff - Erica - GM & Debbie - AGM along with Housekeeping Leader - Lynette and their teams did an outstanding job of taking care of my 86 year old Mother during her 3 week stay while her condo was being renovated as a result of Hurricane Sally. The hotel is very conveniently located next to wide variety of shopping but yet feels secluded. with a lovely pool and courtyard. Only a few miles to the Gulf of Mexico. The property is clean and well kept with a home feeling lobby with lots of seating, tv's and cafe/bar. Again, what made this Courtyard special is the Leadership & Team Members dedicated to serving their Guests. Thank You all so much.