Courtyard Boston Billerica/Bedford

Comentarios destacados

• mored276

  13 noviembre 2014
  Buen hotel sobre todo por negocios

  Fui a Boston por un curso del trabajo. Este hotel estaba muy cerca del lugar. Tienen movilidad para lugares cercanos. Las habitaciones son grandes tiene un escritorio como para trabajar. Ofrecen desayuno tipo buffet. La comida del restaurante no me gusto mucho, pocas opciones en la carta. Tienen wifi gratis en las habitaciones.

  

• Jose A

  17 febrero 2016
  Excelente hotel

  El servicio es el mejor, las habitación amplias y cómodas, se tiene una gran vista y esta en un lugar cercano de tiendas y restaurantes, cuenta con un gimnasio y una piscina que se puede disfrutar todo la época del año inclusive en días de nieve.

  

• saramP5063LL

  20 septiembre 2020
  Great Staff

  I left my phone in the room and checked out September 12th. Karen and Tara went above and beyond to return my phone in the mailer I provided. Someone wrapped my phone for protection and returned it. Thank you to housekeeping as well.

  

• 852robynr

  01 noviembre 2020
  Relaxing!

  My wife and I stayed here for a week. Upon check in, our room was spotless. Paul Mitchell toiletries are available in the shower, which was nice. We upgraded internet for streaming but couldnt get out Roku stick to connect (we like to steam tv instead of use cable before bed). The issue was quickly resolved by tech support and everything worked perfectly with it the remainder of the stay. The linens were soft and the bed and pillows were extremely comfortable. We really enjoyed our stay.

  

• 192nataliial

  22 septiembre 2020
  they charge for nothing

  I've never written a bad review before, but this time I'll write. I am not very happy with this hotel, be careful, they are charging after your departure for nothing. I received a charge that I and my husband was smoking in the room, they said that we stayed after the checkout and smoked. It is impossible to believe it, my husband and me did not smoke and dont smoke at all !!!! Yesterday I called to the front desk to find out what was going on, they were very rude and told me call to the manager, who was no longer there, but still one of the employees managed to talk. I asked him how I could be in the room if I had a flight to Chicago at 6:30 am, my husband took me to the airport at 4 am, I said I could show them this flight confirmation, and my husband made a checkout at 10 am. Then I asked why they were talking to us without evidence, I asked to see the camera recordings that are in the hotel when my husband left the hotel, as well as the recordings of the parking cameras when he got in the car and left, I also told them what car we had . Then they said maybe it was someone else smoking in the room. Really??? Deal with your own and employees. Yesterday they apologized and returned the money. Today I checked the card, and they charged me again. It is impossible to believe it !!!! I called them and I managed to talk to the manager, after which he said that they would return the money. Why should I spend my time and find out with them for two days ???? I got stressed on being told slander, what kind of custom service is there ??? I want to call the main office of Courtyard by Marriott can they explain to me what's going on ???? I will never take with this hotel again!!!