Courtyard Beckley

Comentarios destacados

• robik233

  06 octubre 2020
  Great hotel with great staff

  We booked here last minute on a road trip from Illinois to North Carolina. I decided to splurge and get two rooms so our older kids could have their own bed. I was a little nervous about this (even though they're 17 and 20), but the receptionist working there that night (10/4) was so helpful. She assured me we could get rooms side by side and how to get a king in one room (by using a handicap room) and the kids two queens. The hotel was very clean, the beds were comfortable. I'm pretty picky about hotels and this is one we will continue to use in the future! There is an Outback Steakhouse, McDonalds and Chick-Fil-A right there (within walking distance) and multiple other places to eat such as Burger King, Wendy's, Applebees, etc. If you want Starbucks and are headed East, you will have to backtrack to Tamarack for that (if it's open - the receptionist wasn't sure due to Covid). At this time, none of the breakfast or coffee is available in the lobby. This was a downside I'm sure due to Covid. I would think maybe they'd discount the room without those things.

  

• JKP_Illinois

  17 octubre 2020
  Not the Best

  Since Covid hit we have been staying at Marriott properties because of their cleanliness policy. I did not feel that this hotel was maintaining the same standards as other properties. Also this hotel is aging and in need of repairs. The bathroom and shower are small and dated and the walls of the rooms are thin, you can hear the TVs and people in the other rooms. They did not offer a bag breakfast as they do at other Marriott hotels.

  

• murfsoccer2

  19 diciembre 2020
  Fabulous Hotel, wonderful staff

  We had a wonderful stay in November 2020 at this Marriott. The safety protocol was wonderful and the breakfast was superb and served by the friendliest lady. We can't say enough about the front desk staff, maids and breakfast attendant. Within walking distance of food for takeout.

  

• benchabbat

  19 febrero 2021
  Not clean / indifferent staff

  I am a heavy traveler and cannot recommend this hotel. Our room was dirty at check in - floors not swept or vacuumed, food crumbs all over the counters, and food and trash in ice bucket and waste bin. Pretty nasty and not just a small overlooked type of thing. We cleaned our own room and had to use towels. Went down to front desk person in the morning and noticed of condition of room and that we needed more towels and I dont think she said more than two words and could not have cared less about what I was telling her. Also no response to my wife when she was downstairs earlier and said good morning to desk person. Maybe hotel hospitality is not for you. Id recommend staying somewhere else in general.

  

• S4861PUgrahamh

  13 marzo 2021
  Night staff great, day staff was rude.

  We checked in on Friday night and the check in was easy and efficient. Spacious and very clean rooms. Easy access to the rooms from the parking lot was also nice. The next day however when we tried to go back to our room after lunch our room card did not work. When we went to the front desk the desk employee was rude, said we only the room for one night when we clearly reserved two nights and she checked us out. The desk employee attempted to make us pay more money to keep the room because we used Expedia (we actually used Hotel.com) then she admitted that she had the wrong name, she reluctantly gave us new cards, she never apologized or admitted she made the mistake. I can understand mistakes, I do not understand rudeness or not admitting the mistake with an apology.