Courtyard Atlanta Norcross / I-85

Comentarios destacados

• msmont

  15 julio 2019
  Nice outdoor area

  Hotel seems to be an older building that was remodeled fairly well. Had a very nice outdoor courtyard with a pool and fire pit. Workout area was nice with dumbbells going up to 50lbs. Was definitely a good value as the hotel seemed pretty cheap for ATL.

  

• Michelle W

  27 julio 2019
  Great place to stay

  We stayed on 2 different occasions and had a great stay both times. It's nicely appointed, clean, and the staff is courteous. On one visit the tv wasn't working and when I mentioned it upon checkout, they gave us extra points.

  

• Nancy T

  21 octubre 2019
  Great Customer Service

  Our organization has used this hotel for several years as a place to stay while attending a conference in Atlanta. This year the conference venue was moved 30 minutes away. We decided to still use the Courtyard because of their excellent customer service. Their GM, Ms. Ramirez, was so very responsive whenever I emailed her a question or request. Their staff is always so helpful.

  

• Ray W

  12 diciembre 2019
  Challenging location made worse by inattentive staff

  Difficult location as it sits at the center of some of the worst urban traffic in Atlanta. Leave plenty of time to get to your destination. Plenty of fast-food around, but be prepared to travel for anything better. Very disappointing engagement of the staff, especially in the Bistro. Wait to get your morning coffee after opening time only to hear the staff laughing it up in the back. Very poor form. Only bright spot from the team is Brianna at the front desk - very pleasant and attentive.

  

• Adventure817835

  15 marzo 2020
  This is an exceptional staff and great experience!

  Annie Hall, Aysha, Ilsa, Cruz, Sergio, Marianne, Joshua, Mirta, Ted, Jlasia,Jackie and Samuel are standouts in hotel hospitality and attention to guest experiences. Ayesha's smile & accommodating nature with special requests (due to dietary needs), & helpful attitude in every encounter makes us feel valued and appreciated. I'm uplifted by conversations with her! This is an annual return stay. Everyone we've encountered has asked about us & enthusiastically welcomed us back! Thanks for great service and concientious customer care from Samuel and Jackie. And Randy has an contagious energy & upbeat personality! Ilsa works so hard and the room is always sparkling clean. She is willing to vacumn the edges of the carpet due to our allergies! Mirta and Cruz bring the night amenity cart. We so enjoy the 'TV watching' treats! Such a nice touch. Sergio has helped me several times and is a wonderful gentle driver when we need the shuttle! It's so good to see Marianne. She is also an A+ hostess at the front desk. Smart and sweet, a great combination! Along with patience! Joshua helps with housekeeping and is always hard working and respectful. Ted at the bar and food station is on task, and friendly to guests, and mixes wonderful cocktails! And we love those meals. Many are on our food regimin and if a small adjustment is needed, they are happy to help us. We were impressed with the excellent carpet and upholstery cleaning lady week, especially w/ COVID 19 Social Distancing. Annie is on top of managing this property, it's obvious she's well qualified and liked by her staff. Her leadership is reflected in the quality of service guests receive!