Courtyard Ardmore

Comentarios destacados

• JH628

  11 febrero 2020
  Great place

  The hotel is fairly new and we felt like it was very comfortable. The bed and pillows were great and the staff was very friendly. I would definitely recommend it, a good nights rest as it was also quiet.

  

• melwilden

  14 junio 2020
  Wonderful stay!

  We had room next to elevator & it was huge! Very clean & quiet with super comfy bed. With no shower curtain, the bathroom floor got pretty wet -not a big deal. Wish pool had been open. Was told mayor hadn't given okay to reopen it. Will stay again when in Ardmore.

  

• Y4177OXpeterd

  10 agosto 2020
  Super clean - great staff

  After a 16 hour drive, all I was interested in was a shower and sleep. I was so relieved to see the Courtyard sign as I pulled into Ardmore. The desk clerk was very accommodating and got me into a nice clean room very quickly. The rooms are well kept, very clean and the bed was super comfortable.

  

• khsa0301

  09 septiembre 2020
  Excellent Hotel

  We were looking for a quick weekend getaway with family friends and picked this hotel. Hotel is very well kept and clean. We noticed hand sanitizer station placed every 10 ft in the common area by lobby and by elevator on every floor. Pool and sitting area is great so is the lobby. Staff is outstanding and will give you their best. There is a Starbucks with limited coffee menu. Hotel staff usually help with the order. You can find some fast food and restaurants close to the hotel. Everything is within 5 mins drive. There is a small pantry area by the lobby which offers snacks and drinks. You pay for it at the front desk.

  

• sammillennial

  02 marzo 2021
  Poor Covid Policies

  At check-in, there was a huge sign stating that guests must wear masks in all public areas. The front desk woman allowed two people to converse with her for 10 minutes without wearing masks, close to 5 other people checking in (with their masks on). This is unsafe, obviously. If it were just her and those two guests, that is her prerogative to expose herself, I guess. Not appropriate with other rule-following guests around. I requested appropriate materials to sanitize my room as opposed to having a worker enter my room and breathe on/touch every surface to clean it. Front desk lady, Holly, made such a huge deal about it with extreme attitude, questioning me and insulting me. I go ask a cleaning lady about it 5 min later, and she just asked the GM is she could give me some pre-packaged sanitizing wipes. Perfect! Easy solution! Took 2 seconds with no attitude. Had to extend and then shorten my stay, and spoke with another front desk young woman, Katrina, with zero attitude and helpful accommodation. I focus on customer service... There are plenty of nice, affordable, modern middle-tier hotels. I'll never stay in something below my standards, so I expect customer service to be excellent. Maybe the personal politics of the staff are getting in the way of the health and safety of the guests.