Country Suites Discovery

Comentarios destacados

• LuisIgnacio

  15 noviembre 2013
  Excelente servicio

  Muy buen hotel, con un servicio realmente excelente desde donde se pueden efectuar muy buenas excursiones al volcán, cataratas... el único inconveniente es el ruido de la carretera, lo demás genial. al estar cerca de Manila, los fines de semana se suele llenar, pero entre semana es muy tranquilo

  

• tiMNL888

  16 diciembre 2019
  Dated but still an excellent stay

  I'll be honest and start that the facilities are starting to feel a little dated. Overall the place could do well with a fresh coat of paint and an update to their rooms, ie. new TV. However, in spite of this, my stay was still excellent. The hotel still offer excellent service and very good food.

  

• rhettmatthew

  22 diciembre 2019
  Excellent Service

  The place itself is small and a bit old. They also give very too little cheese on their cheese platter, although they do give a refill. When I say the cheese is too little, it really is very small and like 2 pieces per variant, and they give 3 or 4 variants only. Sorry to focus on that, but it leaves a bad first impression. However, the service is impeccable. The people are excellent. The food in the restaurant is also very good. The rooms are spacious and clean. Beds are very big. We ran out of rooms, so we had to get twin beds, but the staff was nice enough to pull them together considering we are a couple. Once you pull both beds together, they become bigger than a king bed. Perhaps a minor refresh is needed, like fixing of locks, shower etc... But overall, still a very good stay. The staff and their service makes up for all the other small shortcomings.

  

• 815ced

  01 enero 2020
  new year

  hospitality at its finest in this hotel..from check in to check out..every staff seems to have one mission in mind- that is to make our stay a relaxing, satisfying experience..the food is great too..thank you for the accommodation

  

• Valerieisvaleria

  02 enero 2020
  Nice Room with Balcony but Stinky Toilet with Toilet Seat that Doesn't Fit the Toilet

  We had an acceptable overall experience. We booked a Premiere Suite and a Deluxe Suite. The rooms assigned to us were Nantucket and Saint Tropez, both on the ground floor. We had the only two rooms on the ground floor. The views of Nantucket, the Premiere Suite were amazing. However, the toilet was disgustingly smelly and had a toilet seat that didn't fit the rim of the toilet unit so if you were staying with a male companion, your bum will still touch any pee drippings that the toilet may have collected while the seat is lifted. Plus, toilet smelled of previous occupants' wee or maybe even dried poo. I know this because I sometimes have to deep clean our own water closet unit here at home. In hindsight, I really should have said something. I didn't because we had stayed for only one evening. My in laws stayed in the room called Saint Tropez. This is their room in the deluxe category. This room is not worth the money. I kind of feel bad that we didn't get my in laws a Premiere Suite. With just a few thousand pesos difference, we could have made their stay exponentially better. About the turndown service, at around 7pm, a hotel staff carrying milk and cookies came to the door and asked if they can do the turndown service on the room. I said, we are about to leave so he can do it when we step out for dinner at 715pm. We went back at around 9pm and the beds still weren't turned down. This, again, would not have bothered me but there are so many pillows on the bed. About 10 pillows of different sizes per bed. We ended up putting the decorative pillows on the floor so I don't exactly know if they use the same decorative pillows for the new guests... I sure do not hope so. Also, the milk and cookies were left on the coffee table so the attendant had definitely entered the room but didn't do the turndown. The intention for their wine and cheese pairing at 5pm is good. I must say that the wine served for this seems to be cheap wine. It's understandable since it's free but maybe the restaurant will earn more if the wine were of better quality. I would have gladly ordered more if I didn't get a headache from the wine. I did enjoy the wine and cheese pairing with my in laws though. The milk and cookies that they serve before bedtime is just okay. The cookies are dry and bland. The milk is substandard. It tasted like powdered milk. Breakfast at Verbena Restaurant was good. The selection and the presentation was good too. The small and simple buffet offered together with the breakfast set menu is all you need and this was presented tastefully. I think the coffee needs improvement. I ordered a cappuccino. I had to pay for that separately but it was the most disgusting cup of cappuccino I have ever tasted in my entire life. The froth was not froth but looked like bubbles from a bubble bath. Froth should look like foam. I think this is the case because of the poor quality of milk. My husband/in laws are dairy and cattle farmers. We do have a high standard for milk but I will say that that milk was lowest of the low. Especially for a cup of cappuccino that the guest gets charged for.