Cottons

Comentarios destacados

• Paulamisspink

  28 abril 2015
  Una pasada

  He trabajado allí y puedo decir que es una pasada, bien equipado y buenos trabajadores, todo muy buen cuidado y el trato inmejorable. Knutsford un pueblecito encantador al que volvería ya mismo. 100% recomendable. Tiene habitaciones para ejecutivos muy modernas que no les falta detalle. Y el spa es un añadido muy agradable. Especialistas en celebraciones, bodas y cumpleaños.

  

• H9861GLpatriciag

  24 diciembre 2019
  Cena navidad 2019

  The best experiance, service, and great details. Una cena genial,de altisima calidad un servicio estupendo, una cordinacion precisa en cada tiempo y detalle. Raquel la gerente, al pendiente de crear magia en cada mesa y grupo.Su equipo un conjunto de profesionales con sonrisas y atenciones incanzables para cada invitado.Los sabores y aromas de los platos y vinos una aventura gastronomica con el maridaje perfecto Te sientes entre algodones literal.

  

• 816sianb

  18 diciembre 2020
  lovely hotel but...

  this was our second stay here so we clearly like the hotel but we ate so disappointed that they do not enforce or even attempt to enforce the wearing of face coverings. we had a lovely meal in the restaurant but guests were moving around without face coverings as was the singer! also walking back to our room we met 4guests fit young healthy adults none of whom were wearing masks and none of whom had been challenged. everything else was perfect but this let them down

  

• 519andyw

  28 diciembre 2020
  Nice relaxing stay

  Had a one night stay booked with evening meal and breakfast. We were in one of the newly refurbished rooms which was great. Decent smart tv and good coffee machine. Spa facilties were clean and well organised. Food was great and service impeccable. Will defiantly stay again.

  

• irishnikkig

  14 enero 2021
  Loved the pool but dated room and food appauling

  We booked a stay to celebrate my 4yr olds birthday for 2 adults and 2 children. We enquired about the rooms and was told the family suites were modern and would fit our needs. On arrival we were shown to a ground floor family suite , first impressions were good based on the size as there was plenty of room for all the kids stuff and baby cot but the room was very dated, wallpaper coming off the wall, dated bathroom, someone's rubbish under the bed and just generally disappointing. Certainly not the family superior suite I had requested and nothing like the website pictures. We did not ask for another room as our 4 yr old had already bounced on the beds and touched things and we are aware how tricky this is because of covid. We loved the pool facilities and this made our stay as my son really enjoyed it. We ordered room service trying to avoid contact with others and noted it was very expensive (£17 for mains /burgers) , the food was horrible and the children's burger was some sort of rubbery processed meat. Again we didn't complain at the time as it was too late to get food from elsewhere (again difficult due to covid ) and we did not feel ordering something else from the expensive menu would have been much better especially if we had to wait again. I emailed the hotel after our stay to discuss the fact we were given a room that was not what we had discussed when we called to enquire or what the website suggested it would be and about the food but several weeks on I have had no reply which I feel is unprofessional .