Copper Point Resort

Comentarios destacados

• Swapi

  21 abril 2014
  Muy buen hotel pero pesimo servicio

  Nos alojamos con mi pareja un fin de semana en Copper Point. Estuvimos en una Standard Queen. La habitacion estaba bastante bien. Moderna, un buen bano y una terraza. La terraza esta bien para tomar una copita con las vistas de la montana, aunque comparada con las terrazas de las otras habitaciones, la nuestra era diminuta. Pero suele pasar al reservar la habitacion mas barata del hotel. Copper Point, es un hotel moderno, nuevo, con magnificas zonas de relax con fuego. Su punto flaco es el servicio. Pesimo. Cuando llegamos todo estaba perfecto, pero por la manana del dia siguiente, se llevaron nuestros alburnoces sucios y no pusieron de limpios, la cama fue hecha deprisa y corriendo, no tuvimos nuevos jabones para la ducha cuando ya teniamos bacios los que nos dieron el primer dia. No cambiaron los vasos de agua ni limpiaron la barra donde esta la cafetera y nevera. Tambien fuimos a cenar al restaurante y fueron muy lentos aunque la comida esta bastante bien. Otra cosa remarcable es el check in y check out, muy pero que muy lento. No habia visto nunca tanta cola para un check out. Asi que mi nota es un Average porque el hotel esta muy bien, buenas piscinas, zonas de descanso y habitaciones, pero el servicio bastante mal, la gente simpatica, pero mal. Es lo que pasa cuando tienes gente joven trabajando y que les pagas poco... tipico servicio de temporada.

  

• 840glennc

  18 febrero 2021
  Luxury Hotel Resort, outstanding service

  From the moment you get off your car and enter the hotel everything is impeccable. Gorgeous resort the mountain views are breathtaking. The pools are nicely heated and gorgeous. The bed and bedding very comfortable and everything needed for cooking meals. Staff were friendly, attentive and phenomenally helpful with a smile. It was easy to order food from the restaurant Element for pick up. Excellent food and well priced. Highly recommend this property a must visit resort in BC.

  

• Riley L

  18 febrero 2021
  Great Weekend Getaway for the Family

  Great spot to come for a relaxing weekend away. Rooms are spacious and inviting, pool area was clean, wished the outdoor pool was open and staff was friendly. We didn't eat in the restaurant - Elements, but it looked good. Our family stayed in a one bedroom loft suite, the kids loved having their own space and bathroom and trundle bed. Easy to get to everywhere in the Valley! We will be back!

  

• scooter0804

  22 febrero 2021
  "Queen" bed was a twin/double at best, room service food had allergens requested to be left off

  This resort came highly recommended by friends who stay there regularly and unfortunately was a great disappointment. The standard room which says it has queen sized beds contained a twin bed, double at best, which was not big enough for two people to sleep with the ability to move. Queen sized beds are easy to spot and this was not one (photo uploaded). Upon questioning, they INSIST it was a queen, our photo clearly shows otherwise. The Friday evening of the stay room service was ordered, it took over an hour until the call came in to pick up (due to COVID) and then another 15 min wait at the restaurant. There were no utensils in the order so a return trip to the restaurant was made. Nachos were ordered and they were soggy and contained the tomatoes and onions that were explicitly requested to be left off due to allergies. Because of the length of time the prep took, no replacement could be provided so they went in the garbage. Other food was below average. A weekend getaway to celebrate a milestone birthday and support a resort in a small town that may be struggling due to COVID was a huge disappointment. Will not be returning as our concerns were not at all addressed.

  

• csbraine

  24 febrero 2021
  false advertising and poor restaurant quality

  we booked a standard queen sized bed room, and when we showed up the bed was a twin. we got dinner at elements, it took one hour to receive the room service, they messed up our order, and it ended up being disgusting.