Comfort Suites Scranton Near Montage Mountain

Comentarios destacados

• eduardoa413

  23 agosto 2016
  Buena opción para pasar la noche

  Habitaciones amplias y cómodas, muy buenas para pasar la noche y seguir el viaje. El desayuno regular, típico de estas cadenas de hoteles, con alto contenido calórico y pocas proteínas. Estacionamiento amplio y como y el personal bastante amable. Puedes ir a comer una buena pizza y tomarte una cerveza artesanal caminando a Marzoni's.

  

• opusinNC

  27 septiembre 2020
  Watch out for the credit card hold

  The facilities and staff are nice, but they put a $150 hold on my credit card and rang it up twice - a $300 hold. The explanation was that the first charge "didn't show up on their end", and it took several days to roll off. But they are still tagging guests $150 for a $90 room. They also, in the COVID era, could do with reducing the points of contact at check-in, such as not asking guests to reuse pens.

  

• jenniferdZ4720LI

  28 septiembre 2020
  filthy carpets and bathrooms

  This hotel is poorly maintained. The bathroom had toothpaste smeared on the wall. The shower had mildew and the shower curtain smelled so sour it took my breath away. The carpet was stained and looked greasy. The bed sheets are thin and pilled.

  

• paulacG9434AG

  20 octubre 2020
  Terrible General Manager!

  Worst experience with a manager ever! Rude, no help at all with multiple charges that were put on my bank account. Told me he couldn't see it on his end but yet wouldn't even take the time to look into it. Waited for help with it for 3 days while staying there, everyone telling me he would get back to us and help us. Never called us, we waited for him to come to work, was told he would arrive at 9 am. Well about 9:15 he rolled in. Told me there was life outside the hotel and he hadn't had a chance to deal with it. When I told him we needed him to check into it, he said he was done with the conversation and threatened to call the police if we didn't leave!! Looking at other reviews, looks like this is a pattern with him!! He is unbelievably rude and unprofessional!!!

  

• L7764FRjasont

  30 enero 2021
  Thacker (Engineer)

  I am a Chioce member amd have been for approximately 5 years and have roughly 200 stays per year. I travel the country for work but actually reside in PA and very happy to find a hotel in my home state that by far makes you stay as comfortable as possible. The receptionist Breanna at this hotel was the most professional and polite host I've encountered. Being a business man myself I totally appreciated the way that she greeted me upon arrival and provided information about surrounding restaurants and the best in her opinion. I believe this is how every guest would like to be treated and I've personally never had this type of professionalism at any of the hotels I've stayed in. That being said I give it 5 stars and when returning to the area will definitely stay here again.