Comfort Suites Saint Charles

Comentarios destacados

• Clay W

  07 julio 2019
  VERY HARD TO FIND

  There signage is terrible and makes it hard to get to the property. The room was nice but you can stay at the Sleep Inn next to the St. Louis airport for less money and a nicer room. I suggest you find somewhere else that is easier to get to.

  

• Kellie B

  23 agosto 2019
  THEY STEAL YOUR BELONGINGS!

  We stayed 3 days at this hotel and had a nice stay. When we got home I immediately noticed I forgot my hanging makeup bag on the back of the bathroom door. I called the hotel who said no one is in the room for the night so call back Monday morning. They left a note for the manager and cleaning staff. I called Monday and was told they have my makeup bag at the front desk and needed a credit card to have it mailed to me. The next day I received a box with my makeup bag in it. I knew immediately before opening my bag that my makeup was gone. I opened the bag and they stole almost everything!!! They left a few brushes and 2 eye shadows. I called the hotel and spoke to the person at the front desk. I told her someone stole all my makeup. She said the black roll bag? I confirmed and she went on to say she was the one who got the bag and it barely closed bc there was so much makeup in it. She confirmed I had a lot of makeup and what I got was a flat makeup bag with no makeup. I called the GM Vickie Bell who was rude and said her housekeepers are honest. I told her what her employee said and confirmed I had a lot of makeup in the bag. She said this has never happened before and I pointed out several reviews where someone went into rooms with a do not disturb sign and stole money and wallets. They have an issue with stealing so beware! Before Vickie hung up on me she said she would refund one nights stay and the money it cost to send my makeup bag to me. One nights stay did not replace all the makeup they stoleI. Its sad they dont have honest employees! IF YOU WANT THINGS STOLEN STAY HERE!

  

• Washburns

  08 diciembre 2019
  Nice Facility - Road Noise

  The single King bed room was larger than average, with a nice separate seating area/hide a bed couch and a very unexpected jacuzzi tub for two in the bathroom. The room also had a refrigerator and microwave as well as usable working desk and chair. The room was clean and in good repair. Quite nice as was the balance of the hotel we saw. There is a small indoor pool. WiFi was easy to connect to. Speed seemed about average for this chain. The hotel sits above and faces I-70 and only separated by a frontage road. Our room was in the front of the hotel and the traffic noise was constant. Rooms on the back side of the hotel, the odd numbered rooms, would not have that problem. The hotels location is good for access to Old Town St. Charles which is why we chose it. There is a casino and a number of restaurants of all levels within five minutes of the hotel, none within easy walking distance.

  

• Doug B

  28 febrero 2020
  Overnight Stay

  Stayed here for an overnight stay. Not the easiest place to get to at first. Easy check in, friendly staff, quiet, room was clean and comfortable. Breakfast was okay to get your day started. Close to the casino and restaurants..

  

• 422seasons

  28 abril 2020
  Will not be staying here again

  We had a barking dog in the adjoining room. Didnt sleep with the noise from the highway and outside light due to the lack of room darkening drapes. The room refrigerator froze our food and the fruit had to be thrown out. We will not be returning when we visit friends in the area.