Comfort Suites Cotulla

Comentarios destacados

• rpkiefl

  13 abril 2017
  Best of the Best

  We arrived after a 10.5 hr drive, to a Friday staff, very clean and large room. Lots of towels and pillows. AC was automatically off and on Breakfast superb! And best $$$ value. It was great to meet the owner.

  

• WilliamJ244

  01 junio 2017
  Unstaffed front desk; stinky smoky not clean room

  Located near I-35 Exit 69 about 90 minutes south of San Antonio and an hour north of Laredo. Hotel is just off the access road adjacent to the northbound lanes. Nice selection of fast food and other eateries within a short walk - however, I arrived at the hotel about 11 pm and most of them seemed to be already closed. Good amount of well-lit parking around the hotel. Hotel looks nice as you approach at night. There was no one at the front desk. After ringing the bell on the counter and calling the front desk from my mobile phone for about 10 minutes, the desk clerk finally appeared. She was robotic and seemed bothered by my arrival, taking quite a while to check me in. Asked for upper (4th) floor room - assigned 3rd floor. My Room 302 was at the end of the hallway, which was clean and very quiet. Opening my door - I about threw up from the disgusting stench of cigarettes / nicotine. Horrible. The bathroom was covered in hairs. Shower only, no bathtub (if you're a hotel bath taker - I am not).. No cream or sugar provided with coffee maker. I hardly slept at all due the nauseating stench which even permeated the pillows and bedsheets. Thank goodness the price was extremely low - otherwise I would have slept in my car and not had to hold my breath all night.

  

• 521arturoa

  09 julio 2017
  Disappointed

  When I entered the hotel I was greeted in a friendly way which made me feel welcome. So far so good I thought. The room looked like it needed vacuuming because there were white spots on the carpet which I realized the spots were from when the room was painted. I know making the bed and vacuuming the room is important but doesn't the owners realize that dusting/sanitizing the shelves, desk tops, end tables and in this room the stove top is very important. The shelves in the bathroom also needed to be cleaned/sanitized. when I opened the sofa bed it was a disaster. the area where the feet lay looks as though someone went to the bathroom in that area. It was not inviting. I asked for bed sheets and blankets and the only thing the desk clerk good give me was a blanket. No pillow and no bedsheets. It wasn't the desk clerk's fault since she didn't have a key to the room where the bedding was located. A hell of a night. Now to breakfast. One thing is to cook eggs and another when you just go through the motions to say there's eggs to eat. Someone should teach the young man at the front desk since it seemed he was also the breakfast cook how to cook eggs. The eggs were over cooked and dry. No oatmeal. The coffee was from some machine(which I won't mention the brand) was a watered down version of coffee. Terrible breakfast. The only good/great thing about this trip was El Charro Mexican restaurant which is located behind this hotel. I can rave about the quality of food that we ate. Delicioso. Super delicious. this restaurant I do recommend very much. I will never stay at this restaurant. I should have stayed a the lower price hotel and I probably received better service and breakfast. I'm surprised that Comfort Suites Company doesn't send people that they contract to check the service and food that each Comfort Suites presents to the public. I've stayed in other Comfort Suites and have NEVER had this type of terrible experience. I don't recommend this hotel.

  

• E5439LQdan

  31 agosto 2017
  fair to middlin

  service was ok, but price jump due to hurricane was a gouge. thankfully we didn't have to stay longer than we were booked. actually we left early, but too late not to be charged another day. we will not stay at comfort suites again.

  

• Toastman

  06 octubre 2017
  A Reliable Choice with Helpful Owners

  The Comfort Suites is a reliable chain situated among many others in the same area. The property was well maintained and the rooms cleaner than other hotels in the area we've tried. This one seems family owned and the staff was all real nice. We got a king room, nicely appointed with granite vanity tops, microwave, and small fridge. The bed was very comfortable. The furniture and couches, also very nice, and CLEAN. Fairly situated near the elevator, the room was still extremely quiet. Free breakfast included is all what you might expect for these types of hotels. (breads, yogurts, cereals, fruit, hot scrambled eggs, and sausage patties. And of course waffles). You don't deviate too much from this menu in a free breakfast place really unless you go with a Holiday Inn Express or something. The seating and eating area is very nice too and there's an office area if you need to use a computer and printer. While usually I stay at the Microtel nearby, they were booked and so I went with the Comfort Suites. Very happy I did and will now probably change over for my reliable hotel choice.