Comfort Resort Tanjung Pinang

Comentarios destacados

• Dark_Naamah

  25 enero 2012
  No les importa el cliente

  Escogimos este Hotel confiados por las fotos que aparecen en diversos sitios web de reservación. Al llegar al Hotel nos dimos cuenta de que, o las fotos fueron tomadas antes de la inauguración o han sido muy bien retocadas pues el Hotel necesita actualmente una renovación de muebles en general. Nuestro problema principal fue con el supuesto servicio de transporte de la terminal de Ferry al Hotel, pues solicitamos este servicio y absolutamente nadie nos recogió. Lo malo es que tuvimos que "negociar" con los taxistas que abordan a todo viajero, y mas aún siendo extranjero, ofreciendo servicios de taxi a precios exorbitantes y no solamente eso sino que cuando llegamos a Bintan ya era muy tarde y estaba lloviendo a cántaros. Cuando por fin llegamos al Hotel, muy pero muy molestos y cansados, pedimos hablar con el Gerente para quejarnos. El supuesto Gerente NO habla INGLES, así que tuvieron que pedirle de favor a otra persona para que hiciera la traducción consecutiva de nuestra queja. Al momento en que llego esta otra persona, el supuesto Gerente se desapareció. No recibimos ninguna explicación y mucho menos una disculpa pues lo unico que hizo esta persona fue escucharnos y mandarnos a nuestra habitación. El internet no esta disponible en todas la habitaciones. El Desayuno Buffet es tan malo que solo llegamos a tomar cafe y pan tostado una o dos veces, las demás preferimos perdérnoslo.

  

• Agungsbatu

  17 julio 2018
  Ordinary Hotel

  The location of the hotel near the airport, there is a room in the main building and there are also scattered in the bungalow, I happen to be in the bungalow. The rooms are spacious, there is a living room. Ordinary bathroom, t anpa bathtub. even the bathroom was clogged. the wifi is excellent. others just ordinary.

  

• Rachman87

  14 septiembre 2018
  Good hotel at very convenience location but need improvements

  Stayed here twice due to my strange work schedule, which in total, makes me stay in this hotel for about 8 days. First, I was impressed by the fact that this hotel offered a FREE shuttle and pick-up service to the airport, which is very convenience for me and really help to avoid the cost of (sorry to say this) hiring dodgy 'taxi' service at the airport. Then, I feel uncomfortable by the fact that the ENTIRE lobby of the hotel is smoking area. That's right. The guest are FREE to smoke as they wanted everywhere in the lobby. And since it is a closed and air conditioned room, it smells like hell. But I am happy to inform that the staffs are polite, quick to act, and the entire check-in and check-out process is very smooth without any problems. Now, about the room. It is spacious, clean, and thanks God, there are no lingering smells of tobacco inside. There is no bathtub but it is not necessary as long as the bathroom and toilet is clean (which is). HOWEVER, those who wanted to use the WiFi service they offered to you, FORGET IT! The connection is completely unusable inside the room, but its kinda okay (but slow) at the lobby (but you have to hold your breath, thanks to the smokers). The breakfast. I would say it is decent for this kind of hotel. The nasi goreng/nasi lemak/fried noodle/fried kwetiaw are good, but the side dish is kinda okay. Tasty but not special. Now, one thing that I like from this hotel is the location, which just infront of a large bulk-buy supermarket and surrounded by many restaurants and street food vendors. All within walking distances. So getting a food for lunch or dinner is very easy and there are wide variety of food to choose near the hotel. In conclusion, if you value the time and easy access to other amenities, this is the hotel. But, I STRONGLY SUGGEST the hotel management change the policy and provide a special smoking space, instead of turning the entire lobby as one gigantic smoking room. Please note that, I am not a smoker and recently got a bit breathing problem, so walking past or staying or waiting at the lobby feels like a punishment. Hope the management deal with it soon.

  

• andy_8584

  17 octubre 2018
  Excellent Stay

  The room was excellent with all amenities - Locker Safe, Refrigerator, Aircon. Best thing was that we got the room next to the pool and we could order beers all night. Food was excellent and the live band even sang for our Friend who celebrated his birthday there. Downside, wifi was week and even my 4G roaming was weak in that locality. I think its to do with the coverage.. Overall, an excellent day for a Budget home within $60 USD / night for a queen bed.

  

• Janeaugust

  22 marzo 2019
  Be careful of the spa in the hotel. They will take your pictures without you knowing while doing the treatment !!!

  Horrible spa in the hotel. They took pictures while I was doing treatment and without any clothes on without my permission supposedly to send to the supervisor to show she is doing work. I made a complain and demanded for my money to be returned.