Columbia Charming Spa

Comentarios destacados

• jorgegustavohebrard

  17 mayo 2016
  la atencion

  agradecer la excelente atencion a todos , principalmente de domenica en el comedor siempre con una sonrisa y dispuesta para entender nuestros pedidos y tambien las chicas de la consergeria muchas gracias por lo bien que nos hicieron pasar , como en la casa de uno

  

• Carlos R

  14 agosto 2017
  En el centro de la ciudad

  Terminando ya nuestro tour por La Toscana decidimos alojarnos en este hotel pues estaba cerca de Lucca y Pistoia y la zona vieja de esta ciudad balneario era bonita. El hotel es una especie de casona de principios del siglo XX adaptada a las comodidades del siglo XXI. Escogimos una suite pues tenia bañera de hidromasaje y las dimensiones de la habitación eran mas grandes, la habitación estaba bien decorada con cierto aire retro, todo estaba muy limpio pero para ser un hotel de esta categoría y una suite le eche en falta: más amenities, zapatillas, albornoz. El hotel tiene una especie de parking al descubierto (10, mejor reserva pues tiene pocas plazas) en una calle paralela al cual se accedía llamando a recepción y te bajaban una cadena. El desayuno se servia en la ultima planta que era una especie de restaurante panorámico, el desayuno fue muy completo con productos de buena calidad pero no tenia zumos naturales. El personal fue muy atento y servicial acompañándonos con el equipaje a la habitación. El hotel contaba con un pequeño spa que no pudimos probar por falta de tiempo.

  

• robertlaurencer

  12 junio 2019
  Based here with Trafalgar Tours

  My wife and I stayed here as a base with a Tour of Tuscany with Trafalgar. The location of Hotel is excellent. Rooms ok ,could do with a bit of an upgrade. Breakfast was average. The hotel only has 1 x lift and in a 5 story hotel it stopped work which is not great. Laundry service was excellent .Staff could be a bit more friendly..

  

• TeresaH1800

  31 julio 2019
  Mixed feelings

  The hotel is situated in centre of a busy tourist town. When first booked our image off the hotel was one with more serene surroundings. Coming from Canada our expectation of a Hotel Spa is one with more tranquil surroundings. But that is on us for not doing more intensive research. Rooms were lovely and comfortable for all. The shower we had was a bit awkward to enter and exit for someone with mobility issues. Kudos to the amazing restaurant staff. Morning breakfast was amazing. Certainly the selection of foods and attention by staff was 5 star. The pool which is 7 minutes drive (by Italian standards) was wonderfully refreshing after a steaming July day of touring Disappointment (3 star rating) came from as anxiety caused by the closure of the train tracks to Florence. Part of our group of 10 had to get to airport for an early flight. Due to closure this was not possible. Alternate arrangements needed to be made which entailed cancelling a room. This was not an easy venture to do with front desk staff. One personnel said no problem and another said later in th day that this was not possible. She offered to contact her manager and let us know. It was but 14 hours later and we had not heard anything. It was not till an email to the manager from us that the issue was solved. It is unfortunate that our stay at this lovely hotel was marred with some miscommunication.

  

• travelingfool76

  06 noviembre 2019
  Great location

  I thoroughly enjoyed my time at this hotel. I was there for 5 days. The staff was wonderful and the location was perfect. I was with a tour that had a day to day planned itinerary. It was very hot during our visit - 107F - but the hotel was air conditioned and comfortable. The only thing is the rooms are all different and our room was VERY small. Not much room to walk around the sides of the beds. Our room was set up as two twins, and it was like my friend and I were sleeping in one bed. Our beds were not very comfortable. The bathroom was tiny and the shower was barely 3' x 3'. There were 32 of us in our group and we were the only ones that received a room this small -- OF COURSE!! Luckily we didn't have to spend much time there. The dining room was beautiful and had a nice daily breakfast. Our group had 3 or 4 dinners there and the food was always delicious. I would definitely stay there again, but require a larger room.