Colleverde Country House

Comentarios destacados

• Manuel P

  02 mayo 2014
  Primero de mayo

  El hotel se encuentra en una situación óptima , con buenas vistas y cerca de Urbino . Fácil de encontrar. Habitaciones espaciosas y muy limpias. Desayuno abundante con productos del lugar y personal disponible . Pero atención , si queréis entrar en lo que ellos llaman " piscina " atentos porque la pagáis , a nosotros 2 adultos y un niño de 2 años 30 . De esto no te informan

  

• Laura N

  05 enero 2016
  Horrible customer service

  I made a reservation for a couple massage. After being in the pool for a while, we were asked to exit and prepare for our message. My husband was taken to a room while I went to the restroom. When I came out of the restroom there was no one to assist me. I approached to receptionist (Sara) and asked her to show me the room. She told me to wait because she was taking care of other clients (more like friends). I was soaked and had a towel wrapped around me. After the receptionist was finished conversing with her friends, she walked me to the room. In the room I waited for 30 minutes but no one showed up. I was never told how long I would have to wait or any kind of acknowledgment. After freezing for 30 minutes, I decided to get up and get dressed. If you want to avoid a negative experience --- DO NOT come here. DO NOT make reservation here. No idea of what good customer service is.

  

• Annenna

  02 abril 2016
  Nice room but everything is extra

  We booked this hotel with booking.com I have to admit that I booked based on photos and facilities which offered (swimming pool). I was surprised that we have to pay extra to use the pool. It is charged per hour (35 euro), then 2.50 euro for towels per person, 5 euro per bathrobe. I found it too picky. This is a country house in a small town. Not a luxurious place! We paid 115 euro per night for a room for us three (2 adults & 1 small child). It is not cheap especially when all to be paid extra!!!! No single complementary water !!! Everything cost money. When we asked if we could play table tennis since it was stated during booking that they have this. We were told from the first person that 'no table tennis'. Second person said, will bring out tomorrow (when we check out then). It is sure that we could't recommend further!!! Pro- nice room (easy but warm), ok breakfast)

  

• kereru44

  30 octubre 2016
  Nice service, nice room

  After driving around Urbino looking for a nice agritourismo or B&B for an hour and finding everywhere we tried to be full, and not prepared to stay at some of the terrible looking hotels near the city, we decided to drive to Urbania and see what we could find there. On the way there we found this place, only a few kms out of Urbino. We stopped at the office and were served by a lovely sweet lady who was very helpful. She showed us two rooms that we could choose from and explained how everything worked. We chose a room furtherest from the road - not huge but had everything we needed, and was modern and clean. In the evening we could hear some people come into the rooms nearby, but I think that was more because they were loud, than any poor building or design of the rooms. In any event, this didn't matter much. We had a nice breakfast the next day, served by the same lovely sweet lady, and left. If I am ever lucky enough to return to Urbino I would definitely come back here. I think we paid about 75. Good value.

  

• kowhai2016

  05 enero 2017
  Peaceful

  My husband and I were fortunate enough to chance upon this lovely place to stay while visiting Urbino. The owners were delightful. They made us feel very welcome and were very patient with our limited Italian! Our room was comfortable and had a gorgeous view across the valley. If we are ever fortunate enough to visit Urbino again we will definitely be returning to Colleverde.