Coco De Mer Boutique Hotel

Comentarios destacados

• lyne75m

  07 diciembre 2020
  So disappointing.

  We booked a room for two on November 28 for one night, at a rate of 2025 zar through booking.com after looking at the lovely pictures and seeing ourselves having cocktails by the pool and enjoying our Saturday at this boutique hotel. We arrived early hoping to quickly put on the sunscreen and relax by the pool. It was very windy so going to the beach was out of the question. We were not able to get to the pool - the pool area / terrace / deck was busy with a private function, a birthday party. The number of people, the non distanciation during these COVID times, the whole thing being too much of a discomfort, shocking! All day, all evening. We ended up spending the day in our room. On our terrace. Safe place. Room #13 was not what we expected, again from the lovely pictures, it was a different feeling in there. The bathroom sink was clogged and absolutely disgusting. The tile floor was not clean, vacuum cleaning was a thing of the past! The bed was dirty, as if someone relaxed there with their shoes on the bed sheets. The TV sound was not functioning. My husband had to unplug rep lug everything and reset the DStv to make it work. The furniture was outdated. The room had this humidity smell. What was that? 2025 rands for this? Seriously? I find it absolutely shocking that we were not informed as hotel guests that the hotel grounds would be occupied by partygoers for the whole day/evening. Knowing that - clearly cancelling this booking - whats the point ? I will NEVER go back to this hotel and Ive been just mad about it since. I thought to myself - breathe in, breathe out. But after 10 days, I am still so disappointed that this was our experience and Im telling everyone around us about it. We had amazing food at Fiamma Grill. And the view from the forest room was nice. Thank God.

  

• rosea328

  11 enero 2021
  New Year family holiday

  Everything about our stay was brilliant. The hotel is in an excellent location. The rooms were spacious and clean. The staff were very friendly and prepared to help with anything. The Food at Fiamma Grill was also excellent. We had such a lovely stay and so glad we decided not to cancel due to the Pandemic. Thank you so much.

  

• comrepairs

  13 enero 2021
  Family Trip

  Overall review of the Hotel is excellent. Accommodation, Meals top class. The service received from the staff is 5 star. All requests were handled immediately, efficiently and with a smile. Difficult to find this service at other Hotels.

  

• Experience81520

  30 enero 2021
  Very nice for a weekend at the beach or time with a sweetie

  We were a party of 6 so we had 3 rooms. The rooms were very well appointed, spacious, with lovely views from the balconies. We were only there one night, as part of our transfer from King Shaka airport to Leopard Mountain Safari Lodge. Due to COVID restrictions, the beaches were closed and alcohol service was not allowed. The service from the reception desk when we arrived was first class. Unfortunately, even though we pre-ordered pizzas for dinner, the service in the outdoor restaurant was very slow and a bit disappointing. It is a beautiful hotel, and with the arrangement of the soaking tub opening up to the room it could make for a romantic getaway.

  

• Mobile680512

  11 marzo 2021
  Best hotel staff EVER!

  The service at this hotel is phenomenal. The staff were so friendly and super helpful, even went above and beyond. The hotel is gorgeous, located right by the beach and the rooms are spacious. LOVE IT!