Clarion Hotel Conference Center - North

Comentarios destacados

• 221aimem

  15 junio 2019
  Pesimooo

  Es la peor recepcionista q he visto en mi vida,no sabe tratar a los clientes,si le haces alguna pregunta te contesta en muy mala forma como si el cliente supiera como funciona las cosas en ese hotel,no se lo recomiendo a nadie solo por el mal trato tan feo q se siente,no sabe como trabajar con el cliente

  

• nicolecQ8026LJ

  14 noviembre 2020
  For the love of GOD buy some more towels!!

  All weekend long all I have heard is the towels are in the dryer. Say they will bring them right up as soon as they are out. 8 hours later they say the same thing. Still no towels!! This is absurd!! No hotel should constantly be out of towels they are not a delicacy folks. I realize its a busy weekend for you guys but for gods sake be prepared. Theres no excuse for this!!

  

• Rileyr5678

  31 diciembre 2020
  Many injurys and not enforcing rules

  we had came here many years for my birthday. The arcade, basketball area and pool area sounded like a great place to have a party. Within an hour my sister had slipped in water due to a leak in the ceiling. She had to have 8 stitches in the chin. A couple years later. After they had updated the pool area we decided to go again to see if it was any better. We got in the pool and a friend had cut open her foot. We didnt expect this considering it was new and should be safer. Not to mention them not enforcing any rules here. We went during COVID and a small little concert happening in the event rooms. No one was enforcing rules but I saw staff walk around many times clearly seeing what was going on. The pool was way over it capacity and I did not feel safe at all. No one was distancing except for a very few. In the event rooms there were cigarettes all over the floor and empty beer cans. Walking to our room it smelled way to much like marijuana. And our room was very dusty, looked like it hadnt been vacuumed or throughly clean in weeks. Im very disappointed in this place to say the least. Hopefully they will fix these problems because it has the potential of being and very fun place.

  

• DENNIS H

  12 enero 2021
  The stable would have been better than the Inn.

  We are Choice Privilege members. The Hotel looked neglected when we pulled in. The clerk Elisha was a jewel. She did her best to help me even after I lost it over the $190 deposit they hammered my card for. They were remodeling so some latitude must be given. We were given a room close to the indoor pool where we requested. The outside of the entrance was littered with trash. The door keylock nor the handicap button did not work. Anyone could enter at the will. The room appeared cleaned at first glance. There weren't enough towels, one chipped coffee cup but no coffee in room. AC filters were filthy, dirt on window sill and in bathroom. The beds were different. Mine flipped over with me when I set on it. The batteries in the Thermostat to the AC were low. There was no chair or table in the room. The clerk brought me a dining chair from the breakfast room which was doubling as the bar. We were told we could eat in there. When we arrived back after picking up supper, the bar tender rudely told us that we could not eat there because they served food. COVID 19 adjustments? A joke. The only redeeming quality was the pool and hot tub, until the second night a lady brought four fully clothed children down to swim in their street clothes. The small one in diapers was taken to the hot tub fully clothed and was told to bathe. We complained nothing happened. The first evening the hallway was full of cigarette smoke from the room two doors down. I called the desk. Nothing happened, it was that way all night. It is a smoke free hotel. Also the door to the pool would not lock. Again come and go to the entire town of Lexington. No Kleenex in the room the 3 days we stayed. The floor was never vacuumed. The TV and Microwave were never dusted. It was a horrible experience. I actually thought Choice would refund our money but as of today not. Beware.

  

• 289katlynv

  06 marzo 2021
  STOP! Look for different hotel

  This was the worst hotel Ive ever been to. Stated out where the hotel staff were rude and you can tell they didnt want to be there. The room they put us in reeked of smoke and weed. We requested a different room. We were then put into another room with two full bed( we requested one king bed). This room had a hole in the wall to the outside parking lot. The hallways were gross and filled with trash. We requested to have a refund so we could go somewhere that actually was clean. Still waiting on refund of $136. We left and got a hotel room 6 miles down the street for same price and ALOT better in every aspect.