City Suite Raouche

Comentarios destacados

• nicolemanzur

  25 febrero 2014
  Recomendable 100%

  Si quieres estar cerca del mar y del centro de la cuidad el hotel es una super buena opción. La gente de la recepción es muy amable, siempre dispuesta a ayudar con una sonrisa. La habitaciones son grandes y muy cómodas. Recomendable si quieres ir a recorrer la cuidad y conocer los alrededores.

  

• JUAN ANTONIO T

  23 abril 2015
  TRANSFER ENGAÑOSO

  contraté el transfer ida / vuelta aeropuerto - hotel directamente en la web del hotel. el taxista que me llevó del aeropuerto al hotel me cobró la ida y la vuelta y después el día de la vuelta al aeropuerto, los recepcionistas se desentendieron alegando que no sabían qué compañía había sido. cosa inverosímil, pues cuando el taxista me fue a buscar al aeropuerto, estaba esperándome con mi nombre y apellidos y el nombre del hotel correctamente escrito. me quejé, pero se hicieron los suecos. al final acabé pagando un taxi particular de vuelta al aeropuerto. comentar que, en honor a la verdad, a parte de eso, el hotel está bastante bien y el personal era muy agradable.

  

• wasim1977

  16 agosto 2019
  bad hotel services and daamged equipments .

  Bad maintenance and all bath rooms are not working as well.jacuzzy not working. Bad welcome . Aggressive staff when complaining. Floor is so dirty. Not comfortable place. They cut the switches from the equipment's to avoid to guests using the gas. They consider the guest as rubbish . I don't recommend any one to rent here . Regards Wassim

  

• 419imads

  15 enero 2020
  Very very bad

  The worst hideous and dirtiest hotel in the world No safety deposit boxes in rooms. - Hot water constantly running out. - No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using the loo. - Virtually no cooking utensils, making a basic task such as hard boiling an egg extremely difficult. No sponge to clean any dishes. - Beds were extremely uncomfortable, may as well of slept on their sun loungers. - Pillows were solid hurting your neck when you slept. - Room was dust central, dust had settled everywhere.

  

• MishaOUSSI

  18 julio 2019
  The worse reception and treatment ever

  Through 18 countries ive visited before and countless time I've been to Lebanon, this hotel is the worst. We booked one night through booking.com and check in time starts at 15:00 and when we arrived at 16:00 the receptionist said very simply "you don't have a reservation and your booking was canceled by booking.com" we were shocked and immediately checked booking to see that the cancellation was done one hour ago (I.e. at 15) by the property. She didn't even bothered to apologize or explain and when we asked again she just said we tried to call you but we couldn't manage to reach you. I'm wondering how they can reach us if we were on our way and we have international line registered not a Lebanese one. We were super exhausted with our 7 months baby and had to look 4 alternative immediately. This is very unprofessional and disappointing from such hotel that we expected to have a good rating on booking. She didn't even bother to give an explanation neither apology.