City Hotel am CCS

Comentarios destacados

• Marcin O

  17 febrero 2014
  Suhl. A very good hotel.

  The rooms are comfortable and clean, with very nice views. The restaurant on the 16th floor has a particularly nice view of the whole valley, where Suhl is situated. On several occasions I witnessed genuine kindness and helpfulness from the staff. The hotel is adjacent to a large public swimming pool - it's worth checking out if you want to experience some facets of the German social cohesion (by which I mean, how people behave and remain civil in a crowded pool and how they like to spend time together doing water fitness exercises)

  

• CobusB916

  31 mayo 2014
  Will be back

  We stayed at the Arcadia Hotel in Suhl as part of a shooting team during the ISSF Junior World Cup. Part of the service offered to us was breakfast and dinner daily. Our rooms were clean and ready on arrival although we only checked in at about six pm. The staff was friendly and eager to assist where possible. Dinner and breakfast was part of our package but after six days the repetitive breakfast was a bit much. Dinner was ok considering there were many other teams with the same packages. The hotel is located very centrally and most activities are within walking distance. Everything is closed on a Sunday which makes it a bit difficult.. I prefer a harder beds and the one at Arcadia was very soft. It is also a pity that you cannot control the room air conditioning and the window could not fully open.

  

• loulefoodie2

  22 junio 2015
  Good basic hotel

  Good basic hotel for the price charged, only problem was we had not hot water for the first night and morning as they had a problem with the boiler! Very few staff about in the morning and hotel is very quite, Beds are a bit small I am 6.3 and my feet stick out the bottom of the quilt!! Car parking and great access so over all a good hotel

  

• giuseppefT9645AC

  28 junio 2017
  Uncomfortable

  During my stay there was an elevator broken and then two out of 3. Very long wait to up or down. Air conditioning doesn't work, very hot in the 1st floor restaurant. Poor quality of food. The rooms are large and clean.

  

• Wolfgang G

  01 octubre 2017
  They don't know the meaning of 'customer service'

  This is a basic hotel that has recently been renamed the 'City Hotel' or something similar. They provide the essential basics but grudgingly. The staff don't understand the concept of service at all. They promise bottled water in the room but when I asked on the second day here why I did not receive any they told me "We only provide water on your first day here!" ...and I had to contact management to get a bottle of water as the service staff said they were not authorised to provide water as it was my second day there!!! The service staff in the upstairs restaurant are more concerned with getting the bills right rather than serving the correct drinks. Their advertised conference facilitiers are not in the hotel at all but ion an adjoining shopping mall a long depressing walk away. All in all if you want to stay in a mixture between Fawlty Towers and Colditz, this is the place fo you.