City Edge East Melbourne

Comentarios destacados

• SheroleaS

  02 diciembre 2019
  Zero star would be more appropriate

  I'm so upset, angry and disgusted by this place and what my elderly parents had to stay in. This place is disgusting and no way was it clean!!! It smelt like cigarettes, mould and dirt was every where $224 a night. My poor parents arrived at night and had to clean it before they could sleep. Dirty linen!

  

• Cheermum78

  02 diciembre 2019
  Traveller beware!! What you see is not what you get!

  My family stayed here for 6 nights and were shocked at the poor standard of the room. It was unclean, dated and the room smelt stale, not to mention the mouse that also lived in the room!! The smoking area was located just under our room windows which meant that we couldnt even open the windows for fresh air! The hot water ran out after the first shower. The dishes were dirty and we had to ask for a tea towel as there wasnt one provided. You would think that a 6 night stay would include at least one room service, but no, that would only be provided at an additional cost. Absolutely disgusting, I would not recommend staying here at all!!

  

• leigh p

  07 diciembre 2019
  Take your cleaning products dirty. Don't waste your money. Council needs to view this hotel.

  We stayed here for 2 days. Geez what a mistake. Walking in it smelt stale, looking in front on the carpet is s big round stain, looking like a sck throw up. The beds sag. AND no mattress protectors on the bed. If you want to charge your electronics forget it, the plug in on the floor. Have to use the bathroom one. Then there is the cleanliness. Appalling the cleaners should be ashamed of themselves. I asked for spray to clean the kitchen table to eat on it so dirty I could see my own finger swirls in it. Then there is the BATH. DO NOT BATH IN IT. I MADE A SINGLE LINE TO SHOW THE MANAGER THE FILTHY BROWN STAIN AROUND THE BATH. The mould under the soap dish. The pinkish old soap mould around the plug and not to mention the filthy tiles. The bathroom is the place you'd think they'd clean. I had a choice of another hotel and chose this one, hmmmm big mistake. Not to mention the smoking area outside our bedroom window, the woman a few rooms down sitting out there drinking wine, smoking and on her mobile phone 10.30 pm at night. !!!! She could not if cared less, I told her to shut up. You'd think the door would be locked at night. Warning travellers this place is filthy, don't waste your money..!!!!!!!!!!!!

  

• Kimsquit

  23 enero 2020
  Fine but.....

  The check in was seemless, staff friendly & helpful, no issue ps at all. Be aware that your apartment may be in another location tho & do not look like the pictures really. We booked & checked into the appropriate place but our unit was locked about a 5-10 min walk away. No issue for us as we had carry on only and like to walk. May be for others? Other locations are at the check in and just a 2 min walk. Got to the unit, all fine. Very average. Clean and comfortable really. Our unit was at the Gipps St. Address. The room itself was fine, renovations have been done. Reasonable kitchen & bath (old pipes hard to regulate water temp for shower). Table &. 2 chairs for eating, couch well, sacked out and cover was kinda gross! Need a new one. The area was very pretty and super nice and quiet! Bonus! Loved that. We were there for tennis and it was only a 15 min walk !! Fantastic! Worst complaint was someone across the hall was smoking in their unit! What!! Anyway, emailed next morning and they took care of it! All their buildings are non smoking. They also sent the dish towel and sink plug we needed right away. Good on ya City Edge! The unit was not close to a good grocery store, only a very expensive IGA as we were walking only. Not may restaurants right close either. Would I stay again, possibly. Price was right, convenient to the tennis. Did appreciate the management getting on our concern promptly!

  

• Michele D

  27 marzo 2020
  wish we had read the reviews first. Dont stay there.

  We had booked and paid $115. for a one bedroom executive apartment at City Edge Albert. As soon as we opened the door; the smell of cigarette smoke mixed with curry hit us Unfortunately no one on reception, it was self check in. We could not have slept there, the room reeked of odours so we just left and thankfully found a beautiful motel only $4 extra. Highly recommend the Mantra on Jolimont. What a joy. Dont stay at the Cityedge. Wish I had read the reviews before we paid. I have contacted the Manager so am hoping to receive a suitable response.