Citotel Brest Centre Gare

Comentarios destacados

• Happiness43970600648

  25 junio 2019
  Smelly carpet and unlocked room

  The stay at Citotel Centre Gare in Brest did not meet my expectations. A smelly fitted carpet with lots of nasty stains made it impossible to walk barefoot even from bed to bathroom. My room was left unlocked by cleaning staff and when brought to the attention of the reception, they only referred to it as 'a human error'. Luckily nothing was lost. It also took three days to get 2 extra coat hangers and some soy yogurt, which I asked for when booking two months ahead. On the upside centrally located and friendly staff, but not that professional. I would not recommend this hotel and I actually tried to find another room but was unable to change during my stay.

  

• alfredh273

  16 octubre 2019
  don't try to cancel a booking

  Don't try to cancel the booking with this hotel if your travel plans are changing. Has to be done via the internet and website came up with a repeated error message when entering the reservation number. Calling the hotel - although staff was friendly - didn't help and neither did they cancel the booking. Wrote e-mails direct to the e-mail address provided by staff and via the Citotel website contact feature. No response whatsoever!! Result: full price charged. Not just 30% deposit if cancelled less than 72hrs before arrival or nothing if >72hrs. Clearly very disappointing client service.

  

• JeremyY108

  13 febrero 2020
  Disappointed

  I will start with the positive, the hotel is well located from Brest train station and the staff is friendly. However it is an old building with a slight need of refreshing. I was disappointed because on the booking they said sea view and it really was a over a round about view. Plus the website advertised for a bath and we just had a shower...

  

• mgarci246416

  10 agosto 2020
  Un horror de pesadilla

  El hotel era una pesadilla , viejo , sucio , las vistas panorámicas , era la estación y al fondo una grua del puerto, no tenia tres estrellas, nos fuimos y aun asi me cobraron, en España no seria ni un hostal

  

• Jaume Amar A

  30 octubre 2020
  Un hotel de Contrastes

  Cierran a las once; no obstante te facilitaban la llegada si llegas mas tarde. Fácil aparcamiento cerca del hotel. Bien situado en la ciudad y con un personal muy atento. Tuvimos un tranquilo y acogedor desayuno en una sala acogedora. Contrasta con el pobre ascensor antiguo, enano, los rellanos de muy baja estopa, incluso sucios, y unas habitaciones si bien grandes, bastante feúchas. Calidad del sueño correcta y unas buenas vistas desde la habitacion