Christchurch Harbour Hotel & Spa

Comentarios destacados

• Gij0nesa

  13 junio 2010
  Muy caro y deja mucho que desear

  Pasamos alli una noche de sabado en Junio. Elegimos una habitación Gold con vistas al puerto (235 libras) y creimos que iba a ser algo espectacular. La habitación era grande, aunque no era acogedora ni estaba demasiado limpia (habia muchas manchas de cal en el baño, la moqueta soltaba algo de polvo). Pero lo peor fue la vista que era a un tejado negro y luego, muy al fondo, se veia el puerto. Pedimos un cambio y nos ofrecieron una habitación mucho más pequeña y con poca luz, que miraba a un restaurante y luego, tampoco muy claramente, al puerto. La experiencia en el spa no fue mucho mejor. El Spa en si no vale mucho pero lo peor fueron los tratamientos. Pedi una limpieza facial que se convirtio en un masaje sin limpieza y una manicura que me he tenido que arreglar al llegar a casa. el trato fue muy bueno, pero las chicas que me atendieron parecian aficionadas. En fin, no volveria a este hotel a pesar de que Christchurch es un pueblecito costero muy agradable.

  

• Nacho P

  05 abril 2017
  Bueno.... pero con carencias

  Estuvimos lo justo por trabajo. Llegamos tarde y no habia nadie en recepcion... esperamos casi 25min... La habitacion correcta y cuarto de baño bien equipado. Lo unico malo fue un ruido constante toda la noche, hacia bastante aire y las ventanas no cerraban bien, colocando las toallas de baño conseguí arreglarlo un poco pero fue muy molesto. El desayuno bien.

  

• dougal63

  03 enero 2021
  Re energise and unwind

  In stressful times this hotel was a retreat from real life and in most aspects a wonderful treat for the soul! The room had an understated feeling of luxury and tranquility and most important of all-the bed was large, beautifully made and very comfortable! We both slept really well. Although it was cold and grey outside, we still appreciated the upgrade to a harbour view room, enabling us to look out towards the sea and notice some wildlife including egrets. Any decent hotel needs a USP and whoever chose complimentary gin and sherry for their customers made a good decision. This, alongside friendly and willing service plus an inviting pool will necessitate a further visit as soon as Boris permits it! Why not 5 stars-it was close! It isn't really fair to compare this hotel with our usual stay in at a spa hotel for skiing in Austria. However, it was only a few niggles that prevented totally favourable comparison. On arrival, instead of a warm welcome, we were initially barked at regarding use of the electronic device for recording temperature. The staff weren't rude; we were just rather perplexed and probably wanted reassurance that we had made the right decision to stay in a hotel over night, rather than trying to figure out another covid device. As it was my partner's birthday we were looking forward to a lovely meal in the upper deck restaurant. The service was friendly, but a little casual and most dishes were on the cold side, especially the soup. In fact the meal was turning into a bit of a disaster, since the wine was not very pleasant either, despite costing £35 Fortunately the restaurant manager came to the rescue in a calm and measured way. Many would have been pleased that the cost for this was redeemed and free drinks provided but for us it was the time taken to listen to our issues, take them seriously and apologise sincerely. Without this I probably would not consider this hotel again. Already 5 stars Senior receptionist The room and its cleanliness The quality ingredients and service at breakfast-preferred being served to using a buffet! Efficient service at breakfast Spa facilities Hotel location Ease of parking Beautiful decor in lounge areas with tasteful Christmas decoration

  

• Marice273

  03 enero 2021
  Fantastic Christmas break

  We booked the 4 night Christmas break in order to have 'some sort of Christmas ' given our normal family gatherings had been scuppered by covid. Wow, what a wonderful Christmas we had. As soon as we booked Richard Sidaway took care of us and made sure everything was in place for our arrival and stay. All staff made us feel safe, cared for and welcomed. We have had many Christmas lunches in different establishments over the years. Christchurch Harbour served us the best we have ever had. All our meals were delicious and waiting staff were attentive and considerate. We would particularly like to say that Briony was especially kind and helpful. Our harbour view room was so comfortable and the view was stunning. Lots of special Christmas treats too! To top the lot we became engaged during our stay and boy were we made to feel special. We spent some lovely times sitting by the water, looking across the harbour and took some truly stunning sunset photos. We ended our stay by having Sunday lunch before leaving. Seriously the best you could hope for. This was such a special break for us and with so many happy memories created . I have a sneaky suspicion that we will be returning to this lovely hotel to create many more.

  

• mickbernie2021

  03 enero 2021
  Fabulous

  Beautiful hotel. The views from our upgraded room were stunning. The reception staff couldnt do enough for us and due to Covid and the hotel being quiet due to cancellations they gave us a free upgrade. The restaurant was beautiful with amazing food and staff were wonderful! Cant wait to return. We loved it!