Chimney Hill Estate & The Ol' Barn Inn

Comentarios destacados

• annja119

  02 julio 2017
  Awful. Dirty. Unwelcoming. Save your money for a nice place.

  I've read the negative reviews before this and I notices that the owner constantly defends himself. It seems to be a trend. Listening to your customers and fixing wrongs is what makes for an excellent hotel, which this is most definitely not. Lets start with the fact that there was no one there to greet us, I've never before encountered this and we arrived in the early afternoon. The bathroom was in the hallway and not attached to our room, which made it very awkward to get dressed, we were not forewarned about this. The bathroom rug was also filthy, gross! Breakfast was not served until 8:30, again, I've never stayed at a B&B where Breakfast was served so late, we were hungry after waking up at 7 and left to eat elsewhere. We returned to the Inn at 9pm, still no one there and left the next morning at 8 again no one. I don't think its unfair to say that whoever is running this place is not a good host. The whole point of staying at an Inn versus a regular hotel is to get to know the local people, culture. Note: Whoever the owner is please don't respond to this I could care less what you have to say. My review and the ones of others goes to show that you are a careless and uncaring host and your Inn should be avoided!

  

• BassSherpa

  05 julio 2017
  Historic estate, peaceful, convenient to Lambertville

  Oh my gosh, it is not as bad as some of the TripAdvisor reviewers are saying. We stayed only one night, over the Fourth of July weekend, and it was pleasant, relaxing, and I do think the owner really cares about the property. My favorite part was walking around the garden area and running into (ok, not literally) two fawns and the mother doe nibbling on the grass. My opinion is that if it's a place that is attractive to wildlife, it's a PLUS in my book. The alpacas are fun to visit and they DO NOT LOOK abused or underfed at all. I don't understand people who make such broad accusations! In any case, the breakfast was fine. The butler pantry well stocked. The AC in the Barn Suite we had worked very well (ok, maybe the loft could have been cooler--but hey, it was over 90 degrees and humid all weekend!) Give Chimney Hill a chance. The mega-conglomerate hotel chains don't actually NEED your business. Small places with character like this do. If things are not to your liking, just call Rich's cell or let him know right away, so he can help. We liked our mini-stay. I'd give it 5 stars, but I do believe there are some small areas for improvement, mostly in the maintenance and upgrade of decor. Oh, and yes--the 80s TV needs to be replaced, but hey we watched Perry Mason and Leave it to Beaver on it, so it kinda helped withe the Retro mood... Oh, and the WiFi was free, fine and no hassle to log in to.

  

• dids716

  26 julio 2017
  Do not stay here owner is rude and arrogant lacking in customer service

  I have never written a negative review before however having received a rude arrogant e mail response from the owner in response to an e mail I sent him I felt people should be aware of the lack of courtesy he shows his customers. We stayed there over the weekend and after our stay were asked to either e mail them with issues or write positive reviews. Below is a copy of the e mail I sent followed by the owners response: Dear Mr. Anderson, thank you for your e mail and giving us the opportunity to give you feed back from our stay with you on Saturday. Firstly I would like to say your 2 members of staff were lovely and did all they could to make our stay as comfortable as possible. However they may have already told you the stay certainly did have some major glitches especially when we had paid around $194 a night to stay with you. We arrived at your residence at 3:30pm on Saturday and initially they couldnt find our booking. Once I produced my confirmation e mail and booking number your young lady realized the problem. Our roomed been given to the wrong guest! We were meant to stay in room 2 I believe. We were then reassigned to room 6 (apparently a similar room and similar price). Unfortunately as they were not expecting this room to be used the air had not been turned on in this part of the building and with it being in excess of 90 degrees outside I am sure you can appreciate how hot the room was. We set up the air conditioner but instead of being able to relax in our room and take a pre dinner rest we had to go down to the lounge because it was just too hot in the room and was making us feel sick and overheated. Your staff appreciated this and got an extra fan for the room but it took until bed time for the room to be at an acceptable temperature (normally I dont like air conditioning so Im not asking for a really cold room). Further, the pressure of the water in the shower unit attached to the bath was definitely lacking making it very hard to take a refreshing shower to help cool down and to wash the shampoo out of our hair. Considering the cost of the room this was all very disappointing so we will not be using the attached certificates as I would be embarrassed to recommend this place to a friend and risk them having a similar experience to ours. Yours and the response was: So your room was hot and you had to sit in the solarium. you don't like air conditioning but it took to long to cool the room. The water pressure in the shower wasn't sufficient and overall you thought the $192 you paid was not a value. I am sorry you were disappointed. It is a lovely old estate home and does have it's uniqueness. We will check the shower head as the water pressure is typically very good. You were actually upgraded from Room 2 which is half the size of Room 6. You were not charged the upgrade. You booked your room through a third party and as result we actually only received $147 or $127 after tax. The operation of the estate costs of lot of money. We try the best we can to create an opportunity for our guests to experience the magic of the Chimney Hill Estate Inn. I am sorry it wasn't magical for you. Thank you for taking your time to share your experience. It will help us do better. Kindly Richard In my e mail I only highlighted the major issues but now I will just mention a few more things: The wifi didn't work in our room, the bathroom had a hole under the washbasin, the toilet had a rim of grime on it. Yes the place is old but you still expect clean standards. Also the air conditioner was only a window unit so very noisy. Breakfast was not great, the coffee pot was broken and we were served waffles and bacon, nothing special at all.

  

• gajc80

  06 agosto 2017
  Charming B&B close to Lambertville

  We spent the day/night here for our wedding anniversary. Staff (Rich and Valerie) were very hospitable and able to advise us on what to do and where to go in the area. We stayed in Barn Suite 4, very cozy and quiet room, comfortable bed. Was about a .5 mile walk (v steep incline on the way back) into Lambertville, with easy access to New Hope via the bridge. Would stay here again if we were in the area.

  

• debvzuc

  25 noviembre 2018
  Charming with a touch of Alpaca :)

  Room was cozy and very clean. Property was countryside and we were free to roam and explore. Manager welcomed us to the amenities of the main house including use of the kitchen appliance, self-service of cheeses and cookies, coffee and tea...