Chateau Eden El Rouh

Comentarios destacados

• tRoNsCuBa

  15 abril 2019
  Magnífico y precioso hotel junto al mar

  Impresionante hotel ubicado en Oualidia, en la calle principal y junto al mar. Decorado al detalle y muy muy bien cuidado, con zona de piscina y edificio decorado en madera. Amplio restaurante donde puedes degustar comida típica marroquí. Habitaciones amplias, cómodas y muy limpias.

  

• Montserrat S

  22 agosto 2019
  Excelente hotel y muy bonitas las vistas desde las habitaciones

  Todo el personal del hotel muy amable y servicial, siempre disponible y muy atentos (personal de habitaciones, de recepción, de ayuda equipajes,del restaurante, de aparcamiento...) pero una mención muy especial con agradecimiento a la señora responsable/directora de la recepción y de reservas: es una persona encantadora y siempre a disposición para ayudar en todo, ademas de siempre sonriente. Da gusto encontrarse con personal tan y tan atento y que facilita todo; ha sido un gusto conocerla. Con respecto a las instalaciones, mencionar que el hotel esta decorado con mucho detalle y muy bien cuidado ademas de respetuoso con el medio ambiente y el entorno. Las vistas desde el hotel y desde las habitaciones son espléndidas, un especial encanto poder ver el mar, la bahia y la piscina desde la habitación; algo único. Hotel ideal para pasar unos días de descanso, relax y desconexión. Si tenemos ocasión de regresar a Oualidia, volveremos con mi familia al mismo hotel. Lo recomiendo.

  

• Nicole A

  15 febrero 2021
  Highly recommended: a true gem!

  An amazing hotel overlooking the sea. I had looked at the photos before booking, but photos don't do this place justice, it is even more beautiful in real life! Although we had booked a sea room view, we were upgraded to a beautiful chalet, thanks to the staff which were all very nice and welcoming. In a nutshell, if you visit Oualidi, you must stay there (prices are very affordable for the quality of services offered)

  

• boudchichemaryem

  28 febrero 2021
  Such a real disaster

  I have been there for a weekend and was really disappointed first thing my reservation wasn't at all what i asked for even i have precised it while booking it The tv remote control was damaged ,no wifi in my room,the heating system for the shower worked for only 3 min then turns on cold version The reception stuff frowning all the time(it cost 0$to smile) and i had to push hard only to get my reservation to the SPA that was already booked and confirmed Truly a big mess there...hope the management team works on that

  

• BenhakimM

  27 febrero 2021
  Beautiful property... Service somewhat lacking.

  The 7.8 Booking.com rating is really on point and maybe a bit over the top. With a little more effort in providing excellent service, this hotel has the potential to be the best in Oualidia. Note I visited the Sultana too and this one is much better imo. Sometimes it isnt the flashy marble floors, or the traditional woody architecture that reflects a hotels expectations for a guest, but rather the little things here and there that make the biggest differences. 1. The rooms are pretty clean and the housekeeping is top. This is the reason it wasnt terrible. 2. Service is like the stock market: up and down and you never know what to expect. You make a call to ask for a towel. It may arrive within 15mins or never. 3. Parking is limited and there is no effort to require guests to park properly. So out of the 10 available spots, there could be 7 cars parked and no space for you. 4. I really liked that the WiFi password is in the mirrors along with the direction of prayer for Muslims. This was pretty cool. 5. Management is terrible and the staff lacks the authority to help guests and make decisions: every time we needed something, the person helping us picks up the phone to ask if its okay to give us what we want. When we ask to speak to management, it doesnt exist. 6. The location is awesome and probably the best for what its there to do in Oualidia. Again, the potential is pretty much wasted.