Chateau de la Bégude

Comentarios destacados

• siminek17

  31 mayo 2013
  Un hotel bellísimo!!

  Fue mi viaje de negocios.Dormí allí una noche..Es un hotel al estilo francés.. se encuentra en un campo de golf..el ambiente del hotel es muy tranquilo,es adecuado para toda la gente que quiere disfrutar de tranquilidad en este hotel...Las habitaciones son amplias y elegantes,tienen dos plantas y son amuebladas con gusto...me gustaban mucho..El restaurante tiene una terraza y por eso puede aprovechar los días cálidos para comer al aire libre ..la comida es muy rica.. En todo caso me regresaría a este hotel en Provence!!

  

• FreeFlayer

  10 enero 2015
  Exelente pero atentos al restaurante

  Un excelente Hotel con habitaciones muy cómodas y modernas y sobretodo con todo lo que necesitas para un buen descanso. El restaurante es caro y sobrevalorado como todos los restaurantes franceses. Comes poco y pagas mucho.

  

• Q114SRpablor

  09 junio 2016
  Estupenda estancia

  Precioso y tranquilo hotel, con gran atención y calidad de servicio. Habitación algo pequeña pero muy cómoda. Estupendo restaurante, y magníficas vistas y entorno. La zona del campo de golf es de gran belleza. Conexión a internet mejorable.

  

• 21jordis

  15 octubre 2017
  Experiencia diferente

  Muy acogedor y una experiencia diferente de estancia. Cenamos en el bar y relación calidad-precio correcta pero no almorzamos en el hotel porque el precio lo encontramos excesivamente elevado. En general RECOMENDABLE.

  

• James T

  17 septiembre 2019
  Should have been a decent hotel, let down by basic stuff

  Before I give my review, I would just like to say how fantastic the front of house reception staff were (particularly the tall young man in the blue suit and black shirt - who was absolutely EXCELLENT) - Extremely helpful and should be regarded as examples for the other staff members. The hotel is very well located, and the property is reasonably nice - but needs improvement in places (for example having a graffiti/mural in the pool area really doesnt work with the style of the rest of the building. It looks absolutely terrible). However where the hotel really falls down is the customer service - and this is most notable in the hotel brasserie restaurant. When you arrive to this restaurant you are largely ignored by the staff. When they do eventually speak to you they are abrupt and almost like they are doing you a favour. The hotel puts on various amateur golf tournaments and car rallies. The problem is they prioritise the treatment of these day guests over that of other guests staying at the hotel. One lunch I was told by a waitress that I had to leave, after already being seated by another waiter, because they did not have capacity to seat me, despite half the restaurant being empty. As there was literally no where else to get food, I had to eat in my room. Which was demeaning. The rooms also do not have room service menus, so I had to run around the building and order at reception. This happened for 2 days in a row. The bar at the brasserie is where is experience gets worse. No one greets you or acknowledges a guest standing at the bar. Instead the staff just run around yelling at each other in front of you. One waitress in particular (a woman with short hair and tattoos) started casually throwing order pads to her colleague behind the bar right across me. This behaviour might be acceptable in the kitchen, but I have never experienced this in front of hotel guests. Not once did a member of the restaurant or bar staff smile, say "bonjour"/"good morning" at any point during my staff. They just ignored you like you were getting in their way. No staff at all operated in the pool area, which no only presents a safety issue, but it also means you cannot order drinks or food there - as you would expect in a decent hotel. I understand the main chef had walked out of the hotel a few days before my stay, so I am putting a lot of this down to his absence. The hotel was clearly understaffed. This explains a lot but it is no excuse for the brasserie staff's rude manner to guests. For the price of this hotel, I expected better and was disappointed. It would have been nice to have been compensated, or maybe offered a token gesture in some way for this terrible service - but I think that was wishful thinking. My thanks once again to the reception staff who were absolutely wonderful.