Chateau Big White

Comentarios destacados

• Amanda F

  15 marzo 2019
  Great Village Location

  We stayed at the Chateau Big White for a 5 night 4 day ski trip in March 2019. We stayed in Unit 320, which had a mountain view, therefore it was very quiet with little village noise. The unit itself was more spacious than I expected, which was great for the two of us. The kitchen was well equipped and housekeeping kept everything stocked and fresh everyday (coffee, tea, sugar, towels). The housekeeping staff goes above and beyond, making the bed daily and even doing up any dishes that were left in the sink. The location of the hotel is perfect for ski in ski out, better than most in Big White we found. It is also perfectly situated to many amazing restaurants. Out of any ski resort, we have found that Big White has the BEST food! Overall we had a great stay, and would highly recommend the unit and the hotel. Although it is a little dated, we found it comfortable and clean. The murphy bed was a little hard though, but the sectional was very comfy to curl up on after a day on the slopes! We will definitely be back! Side note: The hotel is very warm, temperature wise, but we solved that by leaving out window open. No harm for us, but might be coming someone may want to be aware of.

  

• g123456n

  13 abril 2019
  Convient location but....

  Stayed at the Chateau Big White over Spring break 2019. Selected for the location which is great - right off the Plaza chair and close to The Village. However the rooms are very dated and much need of an upgrade. They are dark and dingy and the bed mattress are terrible. Well beyond their expiry date. Time for some reinvestment back into this hotel. Even with the convenient location would not recommend.

  

• kimbert318

  08 mayo 2019
  Wonderful getaway

  Loved being in the heart of the village, just wish this perfect location had a balcony as it was so clear, sunny & warm. However we did enjoy the weather on the village picnic tables. The staff at this hotel were very friendly and helpful. I would stay here again

  

• GottaGetta

  12 enero 2020
  Pleasant Stay

  My wife and I took a trip to Big White and decided to stay at the Chateau Big White in mid December 2019. The hotel is conveniently located right beside the Plaza chair lift but you do need to go up a slight hill. The room was big enough for the two of us and it had the basics for what we needed. We were there primarily for the skiing but having a few more comforts would have been nice. The room we had did not have a full size fridge so we did have some trouble getting everything we needed stored for our stay. The gas fire place was nice to have but the room was always very warm so we hardly ever turned it on. We found it odd that there were no dressers or drawers to put anything in. Not a big issue, we just lived out of our suitcases. The hotel provided robes which was convenient for when we went to the outdoor hot tub. The hotel provided ski locks that could be used in the hotel ski locker when you store your skis overnight as well as on the mountain during the day. There was also free underground parking. Overall we had a great time at the Chateau Big White.

  

• osxanalyst

  04 diciembre 2019
  The Cons outweigh the Pros

  Warning, they will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. This is a decidedly customer unfriendly policy that guest should be aware of before booking. Every staff member we dealt with was friendly and tried to be helpful. The bar/restaurant was great, super helpful staff and nice atmosphere. It could benefit from a broader selection of Okanagan wines. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was decent but not hot enough for our taste, nor for the couple sharing it with us. It was not much better than "warm." Overall impression is that its a good central location and the hotel was probably great in its prime. My son just started at UBCO in Kelowna and this was a trip to get the lay of the land at Big White. However, with the dated interior and other issues, we will probably stay somewhere else next time.