Charme

Comentarios destacados

• Odoacro

  11 septiembre 2010
  Un hotel recomendable

  Para un viaje por la Toscana disponiendo de coche es una opción difícilmente superable por varias razones: 1.- El precio es terriblemente económico. 2.- El hotel es un 4 estrellas con muchos extras. 3.- El servicio es bueno. 4.- Los defectos que tiene (como que le falta una mano de pintura y que no está en el centro de Florencia por decir sólo dos) quedan en segundo plano por las ventajas que tiene. 5.- El hotel dispone de aparcamiento gratuito (aunque no está cerrado) y fuera del hotel se aparca sin problemas. 6.- El baño dispone de bañera y está bien. Un hotel muy recomendable para visitar la Toscana si no quieres gastar mucho dinero y estar cómodo.

  

• SanMw

  10 junio 2016
  Nothing to shout about

  Spending a night here with a friend of mine. The air-conditioning in our room was not working so we called the front desk for help. The guy at the front desk who answered our call mentioned something (in Italian accent I believed) and the last word we heard from him was "OK" but nobody attended to our problem after that. Our room was only provided with one bath towel. We have to go all the way down to the front desk to request for another bath towel. The staff just gave us two hand towels without saying a word and when we confronted her, she told us that they have no more bath towels. Can you imagine that a reputable hotel without enough bath towels? There was also no free wifi provided and you gotta pay for it.

  

• Melvyn B

  15 junio 2017
  Service without a smile

  Stayed here for 3 nights on BnB basis, rooms clean, bed very comfortable, akin to Premier Inn, good size etc. adequate bathroom etc. Breakfast leaves something to be desired... Cold fried eggs on a cold plate, cold omelette on a cold plate. Boiled eggs a plenty. Good selection of cold meats and small rolls, yogurts in fridge are supermarket specials...not a recommendation just an observation. Coffee is 'served' without a smile also. Toaster was a real laugh... put it on as soon as you arrive, wait 10 mins for it heat up and hope staff don't turn off (which they had a tendency to do) before you put your bread in. As a base to explore OK, as a place to stay for a romantic occasion FORGET IT

  

• Avid-TravellerLS

  13 diciembre 2017
  Worst Hotel experience

  Lousy hotel and worse service. The power tripped and we were blamed for it because we charge our mobile phones!! Imagine that! Then the room door cannot open for us to enter and they had to use manual key to unlock the door. The beam at the cupboard fell and nearly hit my room mate's head when the power tripped. Service was appalling!

  

• MayankK31

  21 junio 2018
  Abusive staff- Please AVOID. For your own safety

  The worst staff I ever came across. Who gave them this rating? Firstly, teach them how to talk to customers. We are paying to enjoy and not to crib. Total waste of money. The food quality is very bad as well.