Centro Hotel West

Comentarios destacados

• Suzanne M

  02 mayo 2018
  Super

  A bit slow check in due to a broken printer. But once all that was fixed we got room 11. Great room, clean, quiet and with everything you need (soaps, hairdryer etc). Would definately recommend this hotel.

  

• Jesper H

  28 octubre 2018
  Nice beds, good location

  In middle of Reeberbahn area, walking distance to all pubs and nightclubs, restaurants ets. Room was clean and simple. Could use a chair or two. No fridge. Toilet/bathroom was OK. It was a little difficult to get into the shower, due to very narrow showercabin door. huge amount of noise from the nighttime street life. Windows definately has to be closed - which causes a rather hot room. Remember eventually earplugs to sleep with. No parking facilities outside hotels - only max 6 hours. However there is a huge parking house close to the hotel - appr 400 meters away. 25 Euros pr 24 hours.

  

• NorthStandViews

  10 junio 2019
  Perfect stag party location

  Room was clean and comfortable. Perfect location to the Reeperbahn for a stag party. Only issue was on Friday and Saturday the nightclub next to the hotel is open until 6am and you can feel the vibrations all around the hotel. I wouldnt say this is a 3* hotel - reception is only open limited hours and no security either. Also, expensive for what it is.

  

• Christinehewko

  10 octubre 2019
  Basic room, good location

  We stayed here Tuesday and Wednesday night. We didn't have any noise issues. The room is basic and there is no fridge. Location is great. We walked to all the main tourist sights. Lots of nearby restaurants and grocery store

  

• danielnD6298TW

  25 noviembre 2020
  Receptionist from hell.

  The worst reception staff I have encountered in my life (and I travel for work and live in hotel most of the year). I am referring to the old grumpy man,whose name I couldn't get to know. So firstly, the check in. The receptionist did not seem very greeting. But the shady stuff starts happening once I pay for my stay. I pay in cash and he tries to keep 10 euros from the change to himself thinking I won't notice,but luckily I know basic math. He didn't seem apologetic or too happy to give me the right amount too . Secondly, the room. I expected this to be a no thrills type of place, but I found it ridiculous how when I booked a double room for 2 people, only one bed was ready and had sheets on it while the other one was completely bare (in Germany they usually have 2 single beds next to each other as a double bed). During my stay I was also asked by the receptionist if he can call the booking company and tell them I canceled my stay and if they ask me that confirm it, but since I already paid I can continue staying as normal. I found that awfully weird and shady and of course said no since why would I do that. And the worst of all was when I had my friend come stay with me (mind you I booked and payed for 2 people to stay). The receptionist asked him to pay another 20 euros in Cash when he arrived. And when I was told this I was really not ok with this and went down to show that I booked a 2 person stay and already paid everything. The reception at first started saying that I had multiple guests. Then started to say he never asked for 20 euros when the second guest arrived and he also started to use swear words and for me to shut up and go to my room when I demanded the money back. I was shocked to have a receptionist speak to me like that. Clearly this person is very shady and if he is a staff member and not the owner, I would advise the managers or owners to find a replacement since I really don't think a hotel is a right place for this person and on the long term you're gonna ruin your reputation. I really would advice to stay away from this place since it was not a relaxing stay at all. I would say the only good things were the bed (which only one of them was ready ), but the room itself is a joke, there were no hangers and no chair by the desk. A change in staff or some training and a few basic things in the room would make this place really worth while since it seemed newly renovated and is in a convenient location. Though st Pauli is a bit trashy to begin with, but you should expect that.