Castello Rosso

Comentarios destacados

• BadSector

  10 septiembre 2012
  Worse hotel ever

  The worst night we ever spent in a hotel room. We are a couple with a 2.5 months old baby (at that time). We decided to book this hotel based on its good reviews and the beach distance and the fact that it had a lovely (in pictures) swimming pool. Right AFTER we have checked in we were informed by the staff that the hotel couldnt provide hot water due to a technical problem at the boiler. The problem didnt appear at that time but 2 days ago and still wasnt fixed. We were assured that the problem would be fixed by night. Having a 2.5 month baby the hot water was a necessity for us but it was getting late, we had already moved all the stuff in the room and we decided to give them a chance despite the fact that they deliberately hide the problem at the check in. We went to the pool area to relax and we realized that it was so dirty only some birds were bathing! As expected the coffee price was sky high (3 euro) despite the financial crisis. As the pool was disgusting we decided to check out the beach near the hotel and it was ok. By nightfall the boiler wasnt fixed and we went to bed. As my wife was breastfeeding our baby on our bed at 5:30 in the morning she was beaten by an ANT! We turned up the lights to realize the upper part of the bed by the pillows and near our babys head, was full of ANTS!!! That was the time we got really pissed. We didnt mind the mosquitoes, we didnt mind the bathroom badly needing an update and proper cleaning, the free wi-fi not available in any of the rooms, the dysfunctional freezer not cooling anything, the fact that the price-list card (required by law) was missing from behind the rooms door but biting ants by our babies head was it! We packed our things and decided to wait for the reception to open. Instead of 7:45 the reception opened at 8:30. The hotel owner asked us to pay him the full commission of the booking site which he said was 20% of the total amount (7 days)!!! Of course we didnt believe him and we called the agency! Hotel Manager as he was apologizing for our inconvenience at the same time he was trying to rip us off!!!! The online booking site immediately communicated with the owner telling him that its ok for us to pay only for the night we stayed. So he asked us to pay 46 euro (the room cost was 40 euro) and he gave us a receipt for 42 euro?! After that I decided to make a denunciation at the Greek Organization of Tourism because Hotels likes this disgrace to our country!

  

• 746veredy

  02 julio 2017
  Nice family hotel, great hosts!

  We arrived at the peak of the heat wave and loved the pool - clean and cool - and quiet. The room was clean, breakfast really fine. Most of all - our hosts were welcoming and generous. The place was full but our host told us we can check out at three the next day, without even asking. It saved us because we were flying back and otherwise we'd have to pay an extra night, or not be able to spend our last day touring and enjoying the wonderful Aegean sea.

  

• Karolos-Stevy

  02 agosto 2018
  Three days stay

  Very nice facility with a beautiful garden and swimming pool. Staff was very kind and helpful. Breakfast was rich and nice and you can have it on a terrace. It is really close to the beach and a bit out of the main village which makes it perfect if you want to relax.

  

• Michail M

  17 junio 2019
  3 nightz

  Breakfast 10+ Pool 9 Owners @ service 10 Room 9 Loçation 10 Well i usually go camping north.. as too tired this time booked this one to try? I noticed some argued i was Amazed and felt as had 10days vacation ... Overall was the best pool hotel in evia and will return to refresh my self as to close from capital 51k from Home thx again