Casa Del M Resort

Comentarios destacados

• Javi7710

  05 enero 2013
  Lejos del desorden de Patong

  Muy buen hotel. Las habitaciones de la parte nueva, que fueron donde nos hospedamos, son muy buenas. La piscina e instalaciones excelentes. Lo mejor para mi, el restaurante de la terraza. Tiene una excelente comida Thai a un excelente precio. Tal vez deban mejorar un poco los desayunos. Lejos del caos y bullicio de Patong, pero si quieres bajar a la ciudad tienen un servicio de transporte que te lleva y te recoge a ciertas horas. Si no quieres esperar cuentan con servicio de taxi que por 200 bht te llevan hasta la ciudad. Muy buena experiencia con este hotel. Recomendable al 100%

  

• 580carolr

  08 diciembre 2014
  Buena ubicación

  Estuvimos alojados en este hotel del 1 al 4 de diciembre 2014, su ubicación es muy buena si te gusta estar alejado del ruido y la confusión. Es un hotel grande, debió ser un hotel muy bonito en su época, lastima que esta en decadencia, sus desayunos no son muy buenos. El servicio de transporte desde el hotel al centro es muy escaso 3-4 por día y no hay servicio de vuelta al hotel, por lo tanto eres obligado a coger taxi y gastar dinero. Cerca del hotel no hay nada interesante. Sus habitaciones tiene muebles viejos y los colchones viejos. Es una pena por que una reforma mínima y servicio de trasporte gratuito al cliente cada 15 minutos ida y vuelva al centro seria un hotel aconsejable y muy bonito por sus dos piscinas y el verde que lo rodea. Esta lleno de turistas Chinos.

  

• Cristian R

  14 febrero 2017
  Bastante bien

  La relación calidad precio es bastante buena pero sólo para las habitaciones que no tienen acceso a la piscina. El buffet escaso. Importante dato, se pueden alquilar motos por 300 baths al dia, muy muy bien

  

• 862pavithrad

  24 febrero 2020
  My experience at Casa Del M resort, Phuket

  I stayed at Casa Del M Resort, Phuket with two of my other friends. I choose this hotel based on online review and star ratings. Upon my arrival at the hotel, I was really delighted to see the facilities matching exactly with the pictures they have posted online. Rooms and cot were really spacious and clean. However, I had a terrible experience with few of the staffs there. The attitude of few staffs over there was really rude and mean. At midnight, one of us had to take a medicine, for which we needed water. We ran out of drinking water in our room, hence we walked upto the reception to get some water for ourselves. Unfortunately, the staff(Oat) at the reception was very rude and yelled at us for no reason. Oat said that the hotel wouldn't supply one bottle per guest/day. He also said that he cant arrange for a bottle of water even if I pay for it. Oat did not stop there, he along with the security staff(dressed in black uniform) fought with two of us badly. He also said, I could choose to go to another hotel and get away of his sight. We as women from a foreign country were really shocked with such a bad behavior from the staffs at the hotel. During the time of check-in, the staff at the reception (Matt) was very rude and mean to us for no reason. He was very impolite with all the conversations he had with us. The security staff added such rude words and mean behavior on us and was almost about to hit us. I even begged for one glass of water from his bottle so I could consume the medicine but they denied. However, the staff from the massage center (Diamond) was very kind enough to step into help us. She went out and bought two huge bottles of water and helped us consume tablets that night. Diamond did not even take money from us for the water that she bought. She proved what humanity and customer service is all about. Hence we wrote a letter to the supervisor(Blyte) explain the bad treatments by their staff. Blyte took this issue seriously and when we returned from our day's trip, we were surprised with 6 bottles of water + 3 glasses of water, one complimentary coupon to have dinner at the restaurant in the hotel with an apology handwritten by her. We truly appreciate the efforts the management took to balance the bad behavior of the staff. Otherwise, this is a very good place to stay. But verify the details of drinking water provided inside the premises while you check -in to the hotel.

  

• Angela D

  26 marzo 2020
  Beautiful and friendly

  When we approached the hotel my heart sank. Fortunately as we entered the courtyard my heart lifted. We were greeted with a drink and even though we had arrived a couple of hours early our room was ready for us. The room was beautiful, a good size and very clean. The balcony had views over the town. The staff were really friendly and helpful. The swimming pools were reasonable sizes (there are two) and I liked that some of the rooms opened straight into the pool. The restaurant is on the roof and the food is delicious and the service great. It has been mentioned that you take your life in your hands by walking to the beach, this is true as there aren't any pavements but the hotel offer a free minibus to the beach every hour from 9am until about 6PM. You can get a taxi back at only 200 baht.