Carmel Valley Ranch

Comentarios destacados

• Anarous

  06 enero 2013
  Es más que un hotel.

  Es un lugar para disfrutar, con muchos detalles desde las manzanas en la entrada y las fogatas con smores para terminar la noche. Realmente nos sentimos consentidos y atendidos. Las cabañas tienen una vista bella y todo en el cuarto esta muy delicadamente escogido, mi hijo de 10 años lo disfruto sl máximo y nosotros tambien.

  

• Sara K

  21 agosto 2017
  Buen hotel mal servicio

  Las instalaciones del hotel son excelentes, el cuarto es grande y lujoso así como la recepción y el restaurante. Lo que deja mucho que desear es el servicio del restaurante específicamente en los desayunos, habían muchísimos meseros y ninguno te atendía correctamente, parecían nuevos o que simplemente nunca han servido una mesa. Nosotros viajamos con nuestros dos hijos uno de 3 años y un bebe de uno, al llegar al desayuno los dos dias que nos hospedamos lo primero que yo hacía es ordenar para los niños para que se les sirva primero y no se desesperen (cualquier persona con bebés lo puede entender) y por increíble que parezca era siempre lo último que traían, un día pedí cereal y el mesero tardó 20 minutos en ir a ver si tenían o no... En la cena fue otra historia, nos brindaron muy buen servicio y muy buena la calidad de los alimentos. Es un hotel muy bonito pero no lo recomiendo para viajar con niños por que además la piscina que tienen es únicamente para adultos.

  

• gklevel3a

  04 marzo 2021
  Our favorite place for a close-to-home retreat

  Carmel Valley Ranch is an amazing gem hidden in the hills with great food, great amenities and wonderful staff. The location provides amazing onsite hiking options and if you're in the mood for a round of golf, or two, their 18-hole course is fantastic. Dog & Kid friendly, this is our place for getting a slice of heaven.

  

• BHewitt12

  08 marzo 2021
  Too Expensive for What you Get

  It's a beautiful place but the purpose of our trip was to relax and there were issues at every junction. When we checked in we were told our room was not ready yet (this was expected, as we got there early) and that we would get a text when our room was ready. I verified the phone number with them several times and then never got a text. They had recorded my number incorrectly even though my number should be on file for them. Next, we signed up for hilltop yoga and were told a car would come pick us up to bring us to the yoga location. We were brought to the wrong place, twice. The activities director did follow up with us but did not offer any other services or helpful information. That afternoon, we had spa appointments where several other guests were waiting inside without masks. No one from the staff asked them to put masks on. Lastly, dinner was a mess. We sat down to dinner at 7:30 and were not served our appetizers until 8:30, which were undercooked. Our entrees came out late as well and were smaller portions than the exact same dish we had ordered the day before. On our last morning, we played tennis, which was lovely and the only real highlight. Overall for the price, this was an awful experience, especially for something that was meant to be relaxing.

  

• Tibor F

  11 marzo 2021
  Weekend staycation

  Spent a weekend at the resort to celebrate our daughters 6th birthday. It was very relaxing. We enjoyed the food at the resort restaurant, helpfull staff, the kid friendly attractions (beekeeping tour, feeding chickens) as well as a lot of splashing in the heated family outdoor pool (star gazing in a heated pool is hart to beat). Will definitely come back soon again.