Carayou Hotel & Spa

Comentarios destacados

• jrtell

  27 abril 2015
  Un poco como en casa

  Hemos estado varias veces en el Carayou (antes era un Novotel), y siempre hemos disfrutado. Es bastante familiar. Está muy cerca del pequeño puerto, donde se pueden contratar excursiones de buceo (fondos increíbles), tomar el ferry e ir a Fort de France a visitar el mercado, o alquilar un barquito y navegar por la costa de Martinique. Las habitaciones son aceptables y los desayunos no están mal, aunque los pájaros pedigüeños pueden resultar algo pesados. Espero volver pronto.

  

• BijouBuffalo

  02 febrero 2019
  A Wonderful Place to Begin our Visit!

  For our first trip to Martinique, we decided to stay in the area of the Trois Ilets which was away from the capital of Fort de France but yet provided easy access to the city. We couldn't have asked for a better location than that which we found at the Carayou Hotel and Spa. The hotel is at the end of the peninsula of Pointe du Bout and is in a relatively quiet area. And yet, within easy walking distance of the hotel is a marina which offers ferry rides to the city, a number of wonderful small restaurants and bistros and a shopping area which was very convenient and provided quite a lot of variety. We loved it there and were sorry when our four-day visit ended. Our room was located right on the little bay leading to the harbor so we had a wonderful view of the sea, and there were beautiful sandy beaches right nearby. The hotel itself has a lovely pool and also a sandy beach with plenty of chairs for lounging and shaded areas--much appreciated! All of the staff at the hotel are extremely friendly and helpful in every way, and there was always someone available who could speak English very well in case of any problems or concerns. (We had none!!) Additionally, we loved the buffet breakfasts and the beautiful dining area, meticulously attended to by the servers. It was a great way to begin each morning! As other reviewers have noted, the accommodations are more than adequate and served all of our needs but there could be improvements. This is the only reason that I have for not giving the Carayou five stars! Everything else was five star all of the way!! Magnifique!

  

• anytimetravel20000

  21 febrero 2019
  Management has issues.

  Booked Hotel (two rooms) for my wife and I and our friends, seven months prior to arriving. When we got there ,the manager said it was over booked and only one room available.They gave us a one room with sleeping cot in the living room area for our friends.We had one bathroom with a shared shower.Mean while people were checking out and the manager refused to give us the additional room that we paid for but instead moved us to a different hotel away from the beach area that we all had liked.I would not book this hotel .

  

• Risonn

  02 marzo 2019
  Bait & Switch -- Deceptive Business

  We found great airfare and planned an unexpected trip to Martinique. It wasn't exactly last minute though; I booked Carayou two months ahead of time. One week before our flight, I get an email from them saying that they were overbooked and were moving my reservation to a hotel near the airport in Fort de France. I called them to discuss. I was told that the manager was busy and asked to call back in half an hour. (Of course, because international calling is cheap; I can just call all day until the manager has a spare moment (sarcasm!)) I wrote to someone who was cc'd on the email I'd received, figuring that person might be a superior. I threatened a bad review and two days later the superior replied apologizing for a "temporary" overbooking and that I could stay with them after-all. I would NEVER trust them with my vacation and I would encourage all of you to also NEVER EVER consider these people when planning your stay in Martinique.

  

• ItalyfanNewYorkCity

  11 marzo 2019
  Perfect location, gracious & friendly

  We planned our trip to Martinique last week just a few weeks before, and when the hotel that had been recommended to us was unable to accommodate us (it was "Carnaval" week!), we found the Carayou on Trip Advisor, saw the nice reviews and photos of its beautiful complex, and were able to make a week's reservation there. It was a wonderful choice! The hotel is perfectly located at the end of the Pointe du Bout, private, with its own little beach under swaying palm trees, far from the ubiquitous vehicle traffic found on Martinique. Our request for a top floor room with water view was honored, and the reception desk personnel were gracious, personable, friendly and helpful, as were all the hotel employees we encountered during our stay -- those in the dining room, those in charge of cleaning the rooms,those in charge of the daily planned activities, etc. The room was a good size, with a good closet and good air conditioning, immaculate (and kept that way daily), and, like all their rooms, with a balcony. (Slight complaint: our room overlooked the main swimming pool -- even as we had a nice view of the palm trees and the water just beyond -- an area where much of the activity of the hotel takes place and music is played through speakers regularly, disturbing the tranquil 'feeling' of being close to the water and drowning out the beautiful sound of the water's waves and the wind through the palms. Ask for a room in some other area of the large compound.) We chose the demi-pension plan and the breakfast buffet was excellent, and served in a large, screened-in terrace overlooking the water. Lunch and dinner is also served there and the dinner we had upon arriving late from the Norwegian Airways flight from NY to Martinique was fine. The resort is family-friendly and clearly many French families with children of a wide range of ages were there enjoying their school break and also Carnaval. It was fun! You can easily walk through the compound to the adjacent marina where you can arrange day or half day excursions to go scuba diving or snorkling. For snorkling and scuba diving we highly recommend the wonderful people at "Espace Plongee", with whom we took 2 boat trips, one of which took us to the coastal area where the giant turtles congregate. Several of the diving instructors speak English, including the personable Guillaume. Ask for him. And beyond the marina area is the "Creole Village", a very nice modern development of shops and restaurants that makes it easy to find an alternative place for dinner or a sandwich for lunch or pharmacy needs or even an ATM. In short: A perfect location for a lovely hotel -- isolated enough not to be bothered by the hustle/bustle of everyday life, but close enough to other facilities to have all your needs met. Highly recommended.