Candlewood Suites San Antonio Airport

Comentarios destacados

• Road610793

  07 julio 2019
  Bad service

  We stayed here for a night during the busy long weekend. The coffee machine was broke and there was no face soap bar in the room. When we called front desk to request, they wouldnt answer it. After multiple attempts, they finally answered the phone and said theyd get the soap and take care of the coffee machine, but no one came to room. We waited for 20min and called back again. They answered the phone again only after multiple attempts and said someone would take care of it, but nobody really did anything about it. We just took shower and checked out without coffee or face soap. Really bad service!!

  

• Mandiejoy

  20 julio 2019
  Comfortable bed, free laundry machines

  Beds were comfy & laundry machines were free. Perfect because we were there for a baseball tournament. Loved the fact that there was a bathroom shelf to help with space! Had a small problem with sugar ants on the desk the first day, but they seemed to go away. Our door didnt latch closed at first, and the front desk was super fast to send over maintenance and he fixed it within minutes. Great price, helpful service, wish they would have had breakfast. But, I would definitely stay here again.

  

• Carlos V

  15 enero 2020
  Excelente ubicación, mal servicio.

  La ubicación es excelente, las habitaciones están amplias y confortables pero para mi fué una sorpresa que solo hacen el aseo una vez por semana y mal hecho, dejan toallas incompletas asi como papel sanitario y kleenex. Falta mucho personal, el encargado de la administración muy amable por cierto, tenia que recibir y registrar huéspedes, checkouts, llevar toallas a la habitación y hasta llevar huéspedes al aeropuerto! No me volvería a hospedar ahi con esas condiciones de servicio.

  

• F7776XEdanielb

  27 febrero 2020
  Gran hotel

  Mi estadía fue muy placentera, la chica de frontdesk super amable Cinthya nos ayudó en buscar el lugar de negocios al que íbamos, nos imprimió mapas y nos explicó hasta como llegar. Las habitaciones súper cómodas, me extrañó la segunda noche que no hicieran limpieza hasta que me explicaron el concepto y me encantó. Te sientes como en casa porque hasta te puedes hacer de comer en la habitación. Vuelvo a hospedarme ahí. Gracias

  

• 111bharatp

  09 marzo 2020
  Perfect place

  We were here for a family vacation with two kids. Rooms and facility were clean and well maintained. Staff very friendly and helpful. Convenient location. My kids enjoyed all the extra space. My wife loved having a kitchen facility to whip up quick meals for the kids. I would definitely stay here again.