Brooklands of Mornington

Comentarios destacados

• luis_sequeira79

  17 mayo 2017
  Para 1 noche

  Como todo este tipo de hoteles para una noche está perfecto. Está muy bien ubicado cerca del centro caminando, lugares de comida. Tiene pileta cerrada. Desayuno. El problema es por ejemplo que en la habitación 21 no había internet. Y eso a mí me hace un poco de cosa porque estas de viaje y es importante. Igual recomendable salvo eso.

  

• laurenlE3928FH

  22 junio 2020
  Very friendly receptionist

  Highly recommend! From the moment I called the receptionist was so lovely very accommodating when we checked in I forget her name but she was so happy and friendly sparked up my day really Very happy with my stay! Ate at the restaurant for dinner was amazing! Very clean rooms and video Chanel with movies The pool was heated indoors just had to book in So close to everything

  

• ilariavalenzuela

  26 junio 2020
  Over priced for poor taste decor

  Specific to unit 28. More motel like. Stained bed sheets and heaps hairs/pubic hairs on bathroom floor. Toilet leaked water from behind after two flushes. Very old fashioned decor and pealing fake leather chair may as well not be present. Only complained about the toilet which was investigated immediately and I was offered the opportunity to move to another unit which I declined only due to current state of Covid 19 -didnt want to add additional burden to the business. On the plus side the bed was comfortable and the customer service was very good.

  

• 253shelleya

  25 enero 2021
  Motel Style Accomodation

  My partner and I were due to stay here after a visit down the Peninsula. Booked via hotels.com for a room at cost $360, which I felt pricey, but given it was December felt had little choice. Arrived at the accomodation to find it really was motel style, and not the resort style I thought we would get for $360. Room was dark and smelled mouldy. Immediately went back to reception and asked if we could have a refund as didnt want to stay in this level of accomodation for a special night for my partner and I. Advised by reception no managers on and they would note my dislike and advise management so a refund could be processed In meantime I could request a refund through hotels.com. In spite of not staying, Brooklands refused to refund my $360 advising it was a non refundable booking. Even though the property I felt not as described and certainly not worth the money being charged. It's not like we didnt try to stay there! Seriously I would not pay $360 for a motel style accomodation. Ended up paying for a different hotel a cheaper amount and better room! Would not reccomend this hotel. Hotels.com ended up giving me a $100 goodwill voucher given Brookland behaved the way they were. There are better options, far cheaper. Overpriced in my opinion, and unfair refund policies. Would never go back here.

  

• Freedom-seeker111

  16 febrero 2021
  Great stay

  Returned for a mini retreat after 2 years and it was just just as good. Very clean, staff lovely, restaurant reasonably priced and doing well post COVID. Quiet and comfy bed. Beautiful garden setting and the roses were blooming. Value for money. Will definitely stay again.