BreakFree Neptune Resort

Comentarios destacados

• christineyumi

  13 diciembre 2019
  Better than expected

  I normally stay at Merrriton for my birthday trip, due to only short weekend break this time, decided to go a bit cheaper option. We are staying 1 bedroom, room condition is actually better than expected considering the price. Build is outdated but bed and bathroom are very clean, Carpark is free which isn't usual on GC hotels. I would still prefer Merriton, but this is also an okay option if you are after a budget accomodation options for a short break.

  

• Sydneyskye

  24 enero 2020
  "SIMPLE DREADFUL" SUMS THE RESORT UP IN TWO WORDS

  I have stayed at many serviced resorts around Australia and this resort is possibly the worst resort I have ever stayed out. No mattter what price you pay for it go SOMEWHERE ELSE. The front desk staff are rude, the pool get sunshine only in the morning and it is such a small swimming pool and the picture they show must have been taken on a wide lense. The untensils the room were minimal and although it is walking distance to Pafic Fair and the Casino there are many other serviced apartments around there that are so much better than this truly awful resort.

  

• TrueDestiny21

  07 febrero 2020
  You won't be disappointed

  I called the reception from OOL airport and spoke to a lovely lady Budoor, asking if there were rooms and shower that were disability friendly and she was more than happy to allow me to check out the 2 rooms that were available without committing to the booking and when I turn up she took me up and showed me the 2 rooms and both were suitable for my sister with special needs. We booked with her and stayed 3 nights and throughout our stay she was very friendly, professional and even help me trace our suitcase and walker for my sister and made sure that we had all essential until we got our bags. The 1 bedroom separate lounge, dining and kitchen was very clean and spacious, had washer and dryer which came in handy, walk in shower, which was what I need for my sister. Budoor was so professional and has great customer service quality and she made us feel very welcomed and comfortable to stay. I would definitely be recommending Neptune to my family, friends and work colleagues. Thanks Budoor for making our stay very welcoming.

  

• Judith B

  13 marzo 2020
  great place

  We have stayed at the Neptune 3 times now, and this time were in room 712, on the 7th floor with a view across the Nerang River. Absolutely magic, the shine on the water, buildings all lit up at night, and friendly rainbow lorikeets visiting in the mornings on our balcony. Wouldnt stay anywhere else, would recommend this place to anyone. So easy to fly into Coolangatta Airport, the 777 bus up to Broadbeach, and you just cross the road, and you are there. You can also catch the trams that go up and down to Helensvale every 7-10 minutes, go south on the buses , Pacific Fair across the road, Oasis, 2-3 blocks away, what more could you want>

  

• cpr2exs

  06 marzo 2021
  Disappointing

  While investigating options to stay I rang to enquire on the renovated rooms and was told they all have ocean views. booked 5 nights, requested for a high floor and a room away from the lifts. Received acknowledgment of the request. Arrived on a Sunday to find the reception is not manned, person at the other end of the intercom gave me the pin for the safe to get keys. Turns out its room 311 which is not a high floor and the first room down the corridor from the lift. The house phone in the room does not work (constant engaged tone) a call to the number reached their out of office reception (who were not able to help) room is a renovated room but faces west (tennis courts) and was very warm as the curtains were not drawn when the room was cleaned. This apt has no air con in the bedroom and the it took the whole night of air conditioning to bring the bed to a decent temperature. Theres a litany of things you have to do - like wash the dishes before you leave (or at least fill up the dishwasher and start it) and empty the rubbish.