Bonjour

Comentarios destacados

• twiggyath

  15 agosto 2010
  that's the worst hotel i've ever been! i...

  that's the worst hotel i've ever been! i arrived at midnight and even if i was very tired i had to ask the reception to change room 3 times!!! first room had water on the bathroom floor around the toilet, safety locker not working and dirty sleeves (i mean i found pubic hair!); second room had hair and third had pubic hair again! i accepted the forth room also if i was freezing (heating not working). breakfast was very very poor! two slices of bread with a very little slice of butter and JUST ONE TEA SPOON of marmelade!!! luckily they had also yoghurt and a banana!!! service was kind but not everyone! when i needed to use internet (they have free access pc downstair) sometimes reception personal was playing with them and they didn't make you room!!! i really was thinking about calling my travel agency to catch another hotel!

  

• Kasslio_Tran

  30 junio 2013
  All staff are helpful, truthful and courtly.

  All staff are helpful, truthful and courtly, especially the receptionist is very kind and responsible. However, the hotel with equipment's very old. Need renovation and restoration. Location is good, near the center of Hanoi and so many restaurants around.

  

• Diana8990

  12 agosto 2014
  Friendly and helpful staff. Vietnam experience

  I stayed at this hotel for over 3 weeks and it was like home. I was able to do my shopping and sight seeing knowing that my personal belongings was safe. We took a trip to ha long bay and as a rookie mistake, I forgot my passport in the safety deposit box. I called the hotel and they were prompt with retrieving my passport and emailing the details to the ha long bay hotel. I felt at home with the staff and everyone was very friendly.

  

• Graham A

  06 septiembre 2015
  not 5 star but a great stay none the less

  I was booked by travel agent into this hotel, didn't know what to expect really, room was smallish but comfortable for a single traveller, staff were very helpful even when I was offered an umbrella to go to dinner at a restaurant down the street, I said I didn't need one, the reception staff couldn't help a bit of a giggle when I came back soaked, the way it rained the umbrella was no use anyway. Breakfasts were very good, cooked as you ordered. The staff were very willing to assist in any way they could. I used the internet a couple of times, although I think it was a pirated version it worked ok for my simple needs. Everything in Hanoi is within walking distance of the hotel, most things anyway. Overall I found the hotel was just what I wanted. the first time I heard the street announcements and music it gave me a start but it does add to the atmosphere.

  

• Mark1665

  25 octubre 2019
  Good and Friendly

  The small 5 story hotel lacks only 2 things, a elevator and more options at breakfast. The beds and rooms are comfortable, the bathtubs are for Vietnamese sized people however. The breakfast was a kind of farmers omelette and was good. But we were there 3 night, we a trip between the 2nd & 3rd, and that was the standaard breakfast you got, with coffee or tea. So a choice or more options would be Nice, but for a few days this was good. Weve had 3 different rooms, due to trips. While away overnight with a trip, we could leave our lugage behind the reception, and just get a new room when we got back (offcourse arranged prior to each trip). We also booked our trip to 2 day/1 night trip to Sapa here, and our trip to Halong Bay with La Paci Cruises (for those reviews look at other ive written). We got the trips for fair prices, and they were good. They also picked is up from the airport (Hanoi) after the long journey from The Netherlands. The manager Tam is helpfull and delightfull.