Blue Apartments

Comentarios destacados

• fjtange

  03 octubre 2019
  Excellent spacious appartment!

  Super clean and spacious appartments. For me conveniently located at walking distance of the Barcelona Convention Center CCIB. The bed was super good and airco worked perfectly. For tourist with proactive attitude: the metro is nearby and you will be in the city center in a blink but you can also rent bikes and electro scooters. Also the beach is very nearby. Its located in a quiet urban location with a school nearby, pharmacy, great local restaurants, supermercado, etc. The host Cecilia is very kind and helpful. So no it is not the sparkling center of Barcelona but a very good place to withdraw to and relax when visiting this great city. Also with children.

  

• dannyboi814

  03 febrero 2020
  Rude greedy and unprofessional agents

  Where do I start. So I was looking for a place IN Barcelona. I mistakenly selected the wrong apartment from numerous tabs I had open. This also took some monies out of my account which I was not prepared for. I contacted booking.com to cancel this which they said they couldn't. They contacted the apartment agents to explain the mistake and if they can wave the deposit fee and return it back to me. Blue apartments declined. I Acepted the mistake but tried to ask some questions when they were so rude to me via message that I no longer wanted to stay there and give them any more money. So I asked booking.com to intervene and they once again said they can't do anything but ask them to refund me the money. Rejected 2nd time. I then contacted Blue apartments directly and spoke to the account manager and it turns out that no only was he rude on the phone, but then it was either no him or his colleague who was being rude to me on the messenger. I raised a 3rd complain to booking.com and nothing no. Then I found out the blue apartments took out more money than what was advertised on the booking page at the time of reservation and cancellation. I was charged 155 euros instead of 132euros. I raised a disputed with booking.com about the additional money taken and blue apartments refused saying "you bring us money, how can we make money without charging". Bunch of crooks and rude catalase men. Booking.com also should be ashamed on how they have dealt with this situation and no issued any type of compensation despite seeing all of the transcripts since the beginning. Also to note - I haven't even left stepped foot on the plane and do not feel welcomed in the city let alone their apartment. I also asked them to stop referring to me me as "guest" and they still sarcásticly continued. Below you can see the messages and proof. Be careful with these crooks.

  

• Killinure33

  03 marzo 2020
  Lovely place

  Spent five nights here, with husband and two teenage children. Place was clean and had all we needed in it. Close to the beach and cafe's/restaurants. Large shop just around the corner to get groceries. Nice walk into Barcalona, but very manageable.