BIG4 Koala Shores Port Stephens Holiday Park

Comentarios destacados

• capudoc

  31 enero 2013
  Caro con respecto a otros Big4 y mejores

  Llegue con mi hijo en camper van en plena tormenta devastadora. Noche y tarde. me atendieron muy bien. El precio 50 AU$ cash o 60 con tarjeta de crédito. Me pareció muy caro con respecto a otros Big4 y con mejor infraestructura. No volvería.

  

• lornav864

  09 octubre 2020
  Relaxing

  Read a couple of bad reviews about the staff but was really glad that we had no bad experience. Really friendly staff especially Rose, and we probably had the best camp site in the camp. This has been one of the best camping experiences weve had in a very long time.

  

• vitalstore1

  11 octubre 2020
  Great For Families

  Nice place our cabin although small was very clean. The kids just loved it the pool the jumping pillow and generally riding arount the park on their bikes. Staff were very obliging and helpful. I think the shop could be better stocked.

  

• Jrmgroberts

  14 noviembre 2020
  Disgusting customer service and cabins I would steer clear of this place

  Disgusting,from the moment I walked in to reception and dealt with the receptionist Robyn was like walking into a mean girls episode the worst possible customer service ever experienced we booked months in advance we were told our cabins as it was a group stay to find we have be placed across a busy road away from the rest of our family the receptionist just rolled her eyes and said " well what do you want me to do?" We have had the most horrendous time at this stay if it hadn't of been for the rest of our family I would have left with my kids. BLOOD ON THE SHEETS , COCKROACH INFESTED CABIN I went to get a drink of water and nearly sliced my hand on the cracked glass. The whole stay is not even worth a star let alone the money they charge to stay per a night. Like many of the reviews the customer service is disgusting and facilities are 0 stars. Stay away from this place and the worst customer service ever experienced

  

• Wiggly-mouse

  04 febrero 2021
  Not what we expected..

  We stayed in a deluxe spa cabin for 2 nights. Said kitchen facilities but no oven and very limited kitchen facilities. The cabins are so over priced for what you get! Unfortunately the rude customer service, high priced cabins and poor activities for the kids will send us to a different park! Park is pretty remote and not much around. Pool was ok kids enjoyed it but was covered in fake turf and wooden planks not very appealing. Jumping pillow very distant in park and sand around the pillow not the best looks dirty. The kids parks are dated and need updating not even a swing, aimed at bigger kids. Says water activities but saw none.. The pedal cart hire we did but need upgrading and says need helmet but none provided..