Best Western Torchlite

Comentarios destacados

• 44ramonad

  11 enero 2021
  Excellent Hotel Experience

  John at the front desk was very friendly, helpful and accommodating. Because of Covid quarantine at our grandkids school in Rapid City, they were unable to visit us at Thanksgiving and Christmas at our home in Denver. My husband and I booked a room at the Torchlite in Wheatland which is about half way for us and my son's family to have lunch and exchange Christmas gifts. John allowed us to check in early so we could do this. After our room was cleaned and ready, Gloria our housekeeper, came to our car to let us know it was ready. She again asked us later if our room was OK. The next morning when we went to the front desk to pick up our breakfast, John asked how our Christmas went with our son's family. We were also greeted with a gift basket upon check-in. At other hotels we stayed at during the pandemic, we were given wrapped muffins and yogurt. Torchlite had their full hot menu which they prepared and we picked up in the lobby. Great experience! We will definitely stay here again!

  

• Knightangail77

  14 febrero 2021
  Excellent Facility

  I was traveling with my three young grandchildren and couldnt have been more pleased with this property. The staff was so friendly and helpful. Room was clean and I felt comfortable staying there in theses worrisome times

  

• 278beverlye

  25 febrero 2021
  Not Worthy of Best Western Title

  The ONLY thing good about this Best Western was the friendly lady at the front desk; otherwise I would have to say that this hotel does not meet the level of standards of all the Best Westerns I have ever stayed in. The hotel is old and out-dated; the room carpet looked worn; the bed was "lumpy" and uncomfortable and the wall-mounted TV looked like it was ready to fall off the wall. It's located near a busy freeway, so be prepared to listen to 18 wheelers all night long. The Best Western name needs to be removed from this place. We won't be back!

  

• Shannonlm1807

  13 marzo 2021
  Great customer service!

  My husband and I had an unexpected stay in Wheatland recently and found your motel to be a great place to stay! We appreciated the friendly and helpful staff, the clean room, full menu breakfast, and the nice snack basket given to us at time of checkin! Thank you for making our stay a pleasant one!

  

• BaggioCat

  14 marzo 2021
  Great value, nice rooms, super friendly staff, and perks!

  We stayed overnight at the Best Western on our way from Colorado to Yellowstone, and it was perfect for our needs. Not fancy, but it was clean and comfortable. The welcome basket with fruit and snacks was a nice touch, as was the hot breakfast made to order in the morning. (It was a two-sided menu! We had scrambled eggs, biscuits, waffles, toast, and juice, and fortified us for the day of driving.) We were glad to have a fridge and microwave, and picked up some frozen dinners etc. at the nearby market, and ate at the table in the room. Plenty of outlets for recharging. One FYI: We parked outside our room on the first floor, which was convenient for us, but if I were traveling by myself I'd definitely want to stay on the second floor. (Or more likely pick a room at another hotel with an interior entry.)