Best Western Shelby Inn & Suites

Comentarios destacados

• bradwD6045PT

  01 abril 2020
  2020

  Excellent service, extremely clean rooms. Staff is very friendly and helpful and ensures the guest experience is great. Despite the pandemic situation, every effort to ensure we were well taken care of was made in a most responsible manner. Fabulous staff!!

  

• Robert R

  06 abril 2020
  BobR

  Our stay here was OK, dealing with covid-19 created some problems for us. No food available at hotel sight. Not even fast food, ha to go into town to find food to a grocery store. They did offer coffee

  

• pers0nalview

  15 octubre 2020
  NIce place, good service

  It is not much of a town but the hotel is very nice. The service was excellent and the staff accommodating. The rooms are nice, clean and everything works. You get a slight sound from the trains going through town but it is not bad and I did not notice it at night at all. Good stay.

  

• WaterGeoff

  30 octubre 2020
  Charged for an extra night, lied to by desk staff, Manager refused to discuss

  Charged for an extra night, lied to by desk staff, Manager refused to discuss. We checked out one day earlier than the original reservation stated. We informed them at check-in that we would be checking out one day early and the person said we would not be charged. He said to call the next day to confirm. We called the next day to confirm and were specifically told we would not be charged for that night. The bill arrived with the extra night charged. When we called to have it removed, the same person said that we called too late, after 11 am. Recall that the same person had specifically said we would not be charged on that call. The manager refused to discuss it with me on the phone. We'll stay at the Comfort Inn next time.

  

• mariellad121

  28 febrero 2021
  Helpful staff

  We stayed in Shelby on route to Nevada. While this hotel would not have much competition (they are the only decent looking hotel in the wide area), we still had a very pleasant experience, with the staff being very helpful in helping us to find places to eat and drink.