Best Western Sevierville/Kodak Inn

Comentarios destacados

• luisalbertoriego

  03 diciembre 2019
  Vacaciones a Tennessee

  Muy satifecha con todo , decoracion , limpieza , programacion en el tv , internet rapida. Me gusto muchicimo y lo volvere a usar cuando vaya de vacaciones nuevamente. Todo muy bien encantada con todo gracias

  

• mark472021

  15 febrero 2021
  Ok place to sleep

  Hotel was kept nice and clean, but there was a huge crack and damage to the sink. Multiple areas drywall was coming down from water damage. It felt like it was not in great shape. It was clean but didnt feel like it was in great shape. Pool heater was out and no breakfast due to covid. The amenities that came with the price were not able to be utilized.

  

• tonkatoybiddix

  15 febrero 2021
  Won't stay here EVER

  Freezing pool and pool area, dirty room, torn carpet with tacks sticking up that stabbed me in the foot, checked out after only a few hours and received only partial refund. Should I have inspected everything before checking in? I expected a full refund.

  

• D8115IRnicholasw

  27 febrero 2021
  Very clean but otherwise poor amenities

  No microwaves in room, pool was broken, room key worked intermittently, doors didn't close properly and allowed light into room. Breakfast arrangements were unacceptable, the alternative due to covid was just cancel breakfast and offer a 10 percent discount at the overpriced flapjacks next door. Room was very clean, but I'll pay more to stay somewhere else in the future.

  

• BCDOhio

  07 marzo 2021
  In an area with so many hotels, there are better options.

  We stay at Best Western properties frequently. Our one night stay at this motel was disappointing. I'll start by saying the room was clean and the bed was comfortable. That's clearly important for an overnight stay when we arrive late and leave early the next morning. The room was spacious as well. And the location, right off I-40, is convenient. However, there were a number of issues that ensured we will not stay here again. First, despite the fact that the hotel website noted that no breakfast would be offered. Here are my issues with this: first, the desk clerk was not wearing a mask, so I don't think the hotel was concerned with COVID precautions. Second, if this fact had been disclosed at the time of the reservation, we could have stopped at a store to grab breakfast items prior to checking in. As it was we arrived very late, so ended up stopping at a grocery store for yogurt, juice, and a box of spoons. And we ate in the car. There were also a couple of issues with our room. First, there were stains on the carpet and the cover on the box springs was torn. Just looked poorly maintained. The biggest issue was that the heater rattled loudly. We chose to keep it off so we would sleep, so we ended up sleeping in an uncomfortably cold room. The bottom line is that in an area with an abundance of hotel rooms in the same price, I would never choose this particular hotel again.