Best Western Plus Whitewater Inn

Comentarios destacados

• STEVE O

  14 diciembre 2020
  Best place to stay.

  I think this place has the nicest people working there. not that i'm one to wear face covers do to medical reasons they wear them and have signs everywhere to tell people to cover up. the rooms are great and clean. the pool just got redone and looks nice plus it's open now. some hotels have stopped the breakfast but they came up with food to go process that works great. they have a firepit out back and have wood for you to use also .Emily and her staff are some of the best.

  

• poshspice04

  28 diciembre 2020
  Awesome place to Relax

  Excellent service I thought I was in Disney world!! Staff was so helpful ans nice. Breakfast was delicious. The pool was ao warm and clean. The rooms were spotless and covid friendly. I am gonna go back in a month.

  

• laurawentworthkinder

  18 enero 2021
  Staff is very unprofessional

  Fight in lobby in front of children, clerk did nothing for approx an hour. Key given to wrong guest and guest walked in on other guests who were not dressed. My key was also given to another group. Was charged 4 nights when I stayed 2. Was charged for rolling bed when I asked specifically if there was a charge for rolling bed. Asked to speak to a manager and the front desk abruptly and rudely said, she wants to know what do you want. She [dont] have no time to talk to you. Yes, that is verbatim. Will not stay there again. Appalled at their behavior and professionalism. I travel for a living and have never seen or experienced so many issues in one stay at any hotel.

  

• ShellyRDH

  04 febrero 2021
  Nice hotel/Bad guests

  Great price with Best Western Friends and Family discount. Main areas clean but room needed deep cleaning in corners. Overall clean, no black marks on socks. Rooms nicely decorated. Bathroom door did not latch. Girl at check in was great! Terrible experience with other guests banging on door and yelling in middle of the night. Don't know how staff would have handled issue, we did not call down thinking it would stop. Our mistake.

  

• rkimberly79

  16 febrero 2021
  Anti-maskers paradise

  From the front desk to the housecleaning staff, no one wore masks at this hotel despite the signs at the lobby entrance indicating that masks are required in public places on this property. The hotel is in disrepair and the room was dirty. We were disappointed with every aspect of the experience.