Best Western Plus Tuscumbia/Muscle Shoals Hotel & Suites

Comentarios destacados

• Passport23591836172

  02 octubre 2020
  I do not usually write reviews but the service was so bad I had to share.

  This is a nice enough property but the service was lacking in a big way! I believe this desk clerk was the most miserable person I have encountered in a while. I did get her name Makelia. When I stopped by the desk she would scowl and act as if I had disturbed her. Also she did not pay attention when a person was at the desk. When I came to check in another person was waiting to check in. We could hear people in the back talking and having a fine time but they sure was not concerned with customers. The other person waiting called out anyone home and she came to the front and said checking in? He said yes and I brought luggage trying to make light of the situation. She just stared a moment and said id please. I was surprised and disappointed with the lack of hospitality at this hotel.

  

• browns3g

  14 octubre 2020
  Great Staff and Great Room

  Couldn't have been more satisfied, from the time we checked-in to the time we checked-out, we were pleased with all the staff we encountered, our room and ammenitites. Rather than closing down the exercise room, the pool and the breakfast area like other hotels, they have managed to find a way to keep them open and allow their guests the option of still using them.

  

• Stay30853569684

  11 diciembre 2020
  Cleaning staff left something to be desired.

  I was in the area for business / pleasure since my parents live in the area. My TA booked my room at the Best Western Plus Tuscumbia. When I got there Samantha (I think) was super friendly and helpful. Samantha is the managers daughter in law and was new just learning and had to ask for help when checking me in. But she was eager to please. I did not go up to my room until later that night. I was surprised to see trash in the trash can and on the night stand. It did not inspire trust in the cleaning staff with Covid 19 raging through the country as it is now. I had dinner with my parents and decided it was much safer to stay with them. The hotel is a pretty hotel, it is ashamed the cleaning left so much to be desired. I am hyper aware of Covid -19 because I do travel regularly. So I just do not take chances!

  

• Johnnie K

  31 enero 2021
  Great

  Room was supper staff amazing breakfast was great thanks Tina breakfast attendant for making a covid pandemic breakfast worth having. For place that cators to construction and truckers it was extremely quiet. Will most defiantly stay there again

  

• TravWE

  31 enero 2021
  Right at home!

  My husband and I just had an extended stay for January, in the Best Western Plus in Tuscumbia Alabama, as we were home for our nieces wedding. This is definitely our hotel of choice, where we always feel welcome and right at home. This well run, very clean and well appointed business is so comfortable and friendly because of the stellar team of professionals, who work day and night, to be helpful on every level. Id like to mention Manager Mandy, Shea, Kasey, Natasha and Shawn, to name a few of our family members, whom we love to see and interact with every day! The room was spacious and our bed was comfortable, and thats important to know. We will be back here again, no doubt.