Best Western Plus Sparks-Reno Hotel

Comentarios destacados

• marisasolorza70

  25 febrero 2021
  Room stay

  Booked a One bedroom King bed. When going to check in we had realized they had changed the room to a two bedroom queen and hadnt notified us of the change. I kindly asked the front desk as to why and she told us they were booked and had no other rooms available. When asked why we werent noticed upon arrival or before checking in prior she said she would get the supervisor and throughout my stay I was never spoken with by any supervisor. Stay was great. Just very unprofessional how we were not notified prior about our rooms.

  

• johnrimi

  03 marzo 2021
  Awesome for the value

  Awesome for the value great staff very clean easy to get to convenient location to everything my trip was for an unexpected family medical emergency and had been a long week so to be able to do an stop was great

  

• willr25790

  07 marzo 2021
  Great Stay

  Hotel was clean, staff were friendly, and guests and staff appeared to all wear masks when in public spaces. Some amenities are reduced due to the pandemic but they did a good job of making up for them. The location is a more industrial area but it is very close to some shopping centres and a small lake.

  

• Sanjay L

  07 marzo 2021
  Has everything, great price!

  This place is perfect for a great price! Even during the Covid period. The place is clean and very convenient to all places in the Sparks/Reno area. We usually visit several times a year and I cant say enough of what a great job they do here.

  

• Ann B

  10 marzo 2021
  Pet Friendly Hotel

  The hotel was very clean and comfortable. The bed was the more comfortable than my bed at home. The only problem I had with this hotel was allergic reaction due to a pet that had previously been in the room. This is a pet friendly hotel so if you have allergies to dogs or cats you should consider another hotel. We were originally in a room next to a small dog. It yipped and whined constantly. When I complained we were moved to a quieter room. I am allergy sensitive to dogs and cats but am not usually bothered by dogs. Our room must have had pets in it very recently because I became congested while sleeping. An improvement would be to have rooms that never have pets in them.